Customer Service Representative

2 weeks ago


Toongabbie, Australia Healthcare Professionals Group Full time

Benefits

  • Leading Pharmaceutical organisation with a large global presence
  • Recognised as an awardwinning employer of choice
  • Large campus with onsite gym, cafe, and parking
  • Employee recognition program
  • Supportive team, ongoing training, and development
  • Permanent role

About the company
Our client, a well renowned global pharmaceutical manufacturing company is responsible enhancing patient's lives, through supplying pharmaceutical medication. Located in Western Sydney 2146, the campus provides on-site car parking, an on-site gym and care. Join their dynamic and passionate team who boast a good company culture and high retention of staff.

About the opportunity

Duties

  • Build rapport with patients and stakeholders
  • Process credits and returns
  • Liaise with the order processing team and technical support team
  • Problem solve to ensure successful patient outcome
  • Product knowledge
  • Reporting on fulfilment and stock availability for customers and commercial teams
  • Liaise with medical practitioners and other stakeholders responsible for patient care

Skills and Experience

  • Customer Service experience in Pharmaceutical/FMCG/Healthcare organisation
  • Pharmacy experience or Science Degree is desirable
  • JDE experience desirable
  • Strong attention to detail and multitasking ability
  • Clear and concise communication skills
  • Ability to problem solve

How to Apply

About us

Job details:

  • Location
  • Toongabbie
  • Salary
  • Competitive Salary
  • Job Type
  • Full Time
  • Ref


BH3959
  • Contact
  • Kate Toohill
  • Contact
phone

  • Posted
- about 3 hours ago
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