Customer Service Representative
2 weeks ago
Benefits
- Leading Pharmaceutical organisation with a large global presence
- Recognised as an awardwinning employer of choice
- Large campus with onsite gym, cafe, and parking
- Employee recognition program
- Supportive team, ongoing training, and development
- Permanent role
- Hybrid working
About the company
Our client, a well renowned global pharmaceutical and medical device manufacturing company is responsible enhancing patient's lives through innovating technologies in both pharmaceuticals and medical devices.
Located in Western Sydney, the campus provides on-site car parking, an on-site gym and care. Join their dynamic and passionate team who boast a good company culture and high retention of staff.About the opportunity
Duties
- Build rapport with patients and stakeholders
- Process credits and returns
- Liaise with the order processing team and technical support team
- Problem solve to ensure successful patient outcome
- Product knowledge
- Reporting on fulfilment and stock availability for customers and commercial teams
- Liaise with medical practitioners and other stakeholders responsible for patient care
Skills and Experience
- Customer Service experience in Pharmaceutical/FMCG/Healthcare organisation
- Pharmacy experience or Science Degree is desirable
- JDE experience desirable
- Strong attention to detail and multitasking ability
- Clear and concise communication skills
- Ability to problem solve
How to Apply
About us
Job details:
- Location
- Toongabbie
- Salary
- Job Type
- Full Time
- Ref
BH3961
- Contact
- Jane Nichols
- Contact
- Posted
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