Business Analyst

2 weeks ago

Mulgrave, Victoria, Australia Bunzl Full time

Join Bunzl as a Business Analyst to enhance customer experiences by bridging technical and business teams, leading transformation initiatives, and delivering high-quality solutions.

  • Partner with stakeholders to capture requirements.
  • Use technology to enhance customer experiences.
  • Design and document specifications for changes.

WHY BUNZL?

As one of the world's largest providers of distribution and outsourcing services across the Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 25,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities.

YOUR ROLE

As a Business Analyst at Bunzl, your primary responsibility is to partner with stakeholders across all business areas to understand the current state, analyse business requirements, and identify opportunities for improvement. You will leverage technology to enhance customer experiences and drive operational efficiency. Your role involves designing and documenting specifications for product or system changes, workflows, and core business processes. Working with Senior Business Analysts and senior staff while acting as a bridge between technical teams and business users, you will translate complex technical jargon into simple language and visual techniques. You will deliver high-quality user stories, define acceptance criteria for technology implementations, and contribute to evolving business analysis methods and disciplines within Bunzl.

  • Collaborate with stakeholders to determine project vision, scope, and objectives.
  • Gather business and end-user requirements through various methods.
  • Critically evaluate information from multiple sources to identify true needs.
  • Assess risks and prioritise competing business demands.
  • Create accurate artefacts such as business requirements, functional specifications, and use cases.
  • Work closely with developers and subject matter experts to establish a technical vision.
  • Document analysis results, design and execute test scripts, and ensure successful adoption of new processes.

ABOUT YOU

You are a proactive and analytical professional with the ability to see the bigger picture and understand how transformation meets business goals. You possess strong leadership skills and can confidently lead and communicate with key business, technical, and third-party partners. You have a proven track record of problem-solving and delivering transformations in large-scale organisations. Your experience includes overseeing big programs of work while maintaining a focus on delivery through others. You are resilient, tenacious, and possess a can-do attitude, willing to go the extra mile when needed. Your transparency, collaboration, and curiosity inspire openness and honesty in communication. You are comfortable taking ownership and being accountable for actions.

  • Ability to understand and convey complex technical concepts to non-technical stakeholders.
  • Strong analytical and problem-solving skills.
  • Experience in gathering and analysing business requirements.
  • Proven ability to prioritise competing business demands.
  • Strong communication and interpersonal skills.
  • Experience working in dynamic teams and project settings.
  • Ability to lead post-implementation reviews to assess the achievement of expected benefits and ROI.

BENEFITS

Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.

WE BELIEVE

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.

WE WELCOME ALL

At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company's best interests and those of all who work in it, to ensure that the human resources, talents, and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

APPLY

At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl... We believe in you If you like the sound of this, then we want you on our team.

We are a Circle Back Platinum Employer – we commit to respond to every applicant.

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