Senior Business Analyst

2 weeks ago

Mulgrave, Victoria, Australia Kmart Full time

Brighter Futures Start Here

At Kmart it's not just what you do, it's who you are that makes every day living brighter.

You'll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you'll feel the impacts of the work you'll do for our millions of customers every day. We're focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.

Join the team
Kmart Australia's Corporate Systems team is responsible for ensuring our National Office has the tools to support Kmart and Target stores across Australia and New Zealand. We're seeking a highly skilled Senior Business Analyst with extensive functional knowledge of SAP SuccessFactors.

As a pivotal member of the team, you'll be tasked with leveraging your expertise to support our People and Capability teams, in addition to drive strategic initiatives to optimize HR processes.

From requirement gathering to system configuration and user support, your comprehensive understanding of SuccessFactors modules will be instrumental in ensuring the seamless integration of technology solutions with our business objectives.

What you'll be doing:

  • Working with Kmart's corporate services and applications teams to understand our unique functional requirements, extend our capabilities and rectify issues affecting day-to-day operations within the group.
  • Ensure delivery of functionality and integration meets the business requirement.
  • Understand how functional requirements and upstream/downstream system integrations impact the overall solution.
  • Lead and implement process improvements, from concept to delivery.
  • Work with SMEs and project resources to design and document requirements and standard operating procedures, by using a variety of information gathering techniques (e.g., interviews, facilitated sessions)

To be successful in the role you'll have:

  • Deep technical understanding and hands-on experience configuring SAP SuccessFactors.
  • Extensive knowledge of SuccessFactors HRIS modules including Employee Central, Recruiting, Payroll and Onboarding.
  • Demonstrated experience working as a Senior Business Analyst, supporting complex enterprise environments.
  • Exceptional time management capabilities and be comfortable managing conflicting priorities and multiple concurrent projects.
  • Highly developed communication skills, be comfortable discussing software functionality with engineers, support staff and non-technical end users.
  • A consultative nature, able to make recommendations and propose changes to user requests to better align to HRIS capabilities and configuration.

Perks and benefits we'll offer you:

  • Flexible working – you'll choose when and where you work.
  • We'll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
  • Great career opportunities across the broader Wesfarmers Group.
  • We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.
  • Free onsite parking when you're required to come into the office.
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers
  • Reflection room, space for prayer, meditation, or time for yourself.
  • Wesfarmers is Kmart's parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

A place you can belong

At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing

Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

#LI-Hybrid

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