Current jobs related to Customer Success Specialist Hybrid Saas - Sydney, New South Wales - 4Twenty Consulting PTY LTD
-
Customer Success Strategist
3 weeks ago
Sydney, New South Wales, Australia SaaS Labs, Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at SaaS Labs, Inc. As a Customer Success Manager, you will be responsible for driving customer success and retention across our global customer base.Key ResponsibilitiesBuild Value-Based Relationships: Develop and maintain strong relationships with our...
-
Customer Success Strategist
1 week ago
Sydney, New South Wales, Australia SaaS Labs, Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at SaaS Labs, Inc. As a key member of our customer success team, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesBuild and maintain strong relationships with our customers to understand their needs and goals.Develop and...
-
Customer Success Strategist
7 days ago
Sydney, New South Wales, Australia SaaS Labs, Inc Full timeCustomer Success ManagerAt SaaS Labs, Inc, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you'll be responsible for ensuring our customers achieve their desired outcomes and realize the full value of our products.Key Responsibilities:Build and maintain strong relationships with our...
-
Customer Success Strategist
2 weeks ago
Sydney, New South Wales, Australia SaaS Labs, Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at SaaS Labs, Inc. As a Customer Success Manager, you will be responsible for driving customer success and retention across our global customer base.Key ResponsibilitiesBuild Strong Relationships: Develop and maintain strong relationships with our customers, understanding...
-
Customer Success Strategist
3 weeks ago
Sydney, New South Wales, Australia SaaS Labs, Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Strategist to join our team at SaaS Labs, Inc. As a key member of our customer-facing team, you will be responsible for driving customer success and retention across our global customer base.Key ResponsibilitiesBuild Strategic Relationships: Develop and maintain strong relationships with our...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Clipboard Full timeAbout the RoleClipboard is seeking a highly skilled Customer Success Specialist to contribute to the growth and success of our team in Sydney. As a key member of our customer success team, you will play a critical role in ensuring our schools achieve their desired outcomes with our software products.Key ResponsibilitiesImplementation: Lead the implementation...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Different Technologies Pty Ltd. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Different Technologies Pty Ltd. in Sydney. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and ensuring our schools achieve their desired outcomes with our software products.Key...
-
Customer Success Specialist
6 days ago
Sydney, New South Wales, Australia Clipboard Full timeAbout ClipboardClipboard is an innovative EdTech startup dedicated to revolutionizing the way schools manage extracurricular programs and operations. Our mission is to provide a comprehensive platform that ensures students, parents, and staff get the most out of their educational experience.Job OverviewWe are seeking a highly skilled Customer Success...
-
Customer Success Specialist
3 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building and maintaining strong relationships with our clients, ensuring their success with our Procore construction management software.Key...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Clipboard Full time{"h1": "Customer Success Specialist at Clipboard", "p": "We are seeking a highly skilled Customer Success Specialist to join our team at Clipboard. As a key member of our customer success team, you will be responsible for ensuring our schools quickly maximize the value they get from our platform.Your primary focus will be on implementation, project...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Hatch Full timeAbout the RoleThis is a Customer Success Specialist role with Clipboard based in Sydney, New South Wales, Australia.Role SeniorityA role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.About the Customer Success Specialist Role at ClipboardYou will work closely with...
-
Customer Success Specialist
3 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building, retaining, and growing our client base.Key ResponsibilitiesPartner with Account Managers to deliver exceptional customer experiences and drive...
-
Customer Success Specialist
7 days ago
Sydney, New South Wales, Australia Cisco Full timeJob DescriptionAs a Customer Success Specialist for Security at Cisco, you will play a critical role in ensuring the success of our customers with our security solutions. Your primary responsibility will be to work closely with new and existing accounts to onboard, deploy, and drive ongoing utilization of our products.Key Responsibilities:Drive the ultimate...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia CreditorWatch logo is a registered trademark of CreditorWatch PTY LTD Full timeAbout CreditorWatchCreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. Our platform helps customers confidently manage their commercial relationships, improve productivity, and reduce financial risk.Your Role & TeamWe are seeking a highly skilled Customer Success...
-
Customer Success Specialist
1 week ago
Sydney, New South Wales, Australia Cisco Full timeJob DescriptionAs a Customer Success Specialist for Security at Cisco, you will play a critical role in ensuring the successful deployment and adoption of our security solutions. Your primary responsibility will be to work closely with new and existing customers to understand their needs and provide tailored support to ensure they achieve their desired...
-
SaaS Operations Strategist
3 weeks ago
Sydney, New South Wales, Australia FIS Full timeAbout the Role:We're seeking a seasoned professional to join our team at FIS as a SaaS Operations Specialist. This is a strategic role that requires real-world experience in operating SaaS platforms targeting the business market.As a SaaS Operations Specialist, you will work closely with product architects, functional product managers, and operations...
-
SaaS Platform Manager
4 days ago
Sydney, New South Wales, Australia Macquarie Full time{"title": "SaaS Platform Manager Role Overview", "content": "SaaS Platform Manager Role OverviewAt Macquarie, we are seeking a highly skilled SaaS Platform Manager to oversee the administration and running of our technology platforms. This is a critical role that requires a deep understanding of SaaS technologies, architectures, and business models.The...
-
Customer Success Specialist
3 weeks ago
Sydney, New South Wales, Australia Clipboard Full timeAbout the RoleClipboard is seeking a highly skilled Customer Success Specialist to join our team in Sydney. As a key member of our customer success team, you will be responsible for ensuring the successful implementation and adoption of our software solutions by our clients.Key ResponsibilitiesImplementation and OnboardingLead the implementation process for...
-
Commercial Customer Success Specialist
3 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Commercial Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for driving the success of our strategic commercial customers.Key ResponsibilitiesCustomer Success: Develop and execute customer success plans...
-
SaaS Operations Strategist
1 week ago
Sydney, New South Wales, Australia FIS Australia Full timeAbout the RoleWe are seeking a seasoned SaaS Operations Specialist to join our team at FIS Australia. As a key member of our operations leadership team, you will play a critical role in shaping our cloud migration strategy, delivery and deployment infrastructure, operational tooling, customer insight tooling, and platform reliability strategies.Key...
Customer Success Specialist Hybrid Saas
3 months ago
- Generous salary package
- Sydney, Melbourne or Perth
The company
Our client is a modern healthcare saas business that helps companies with their customer experience and compliance requirements, some of the organisations they work with are 7Eleven, Coles, Adidas as well as leading Aged Care and Healthcare organisations.
Your role
As a Junior Customers Success Specialist you'll dealing with low touch client.
Responsibilities
- Create, implement, and execute best practices and workflows to help support and manage customers effectively.
- Serve as the main point of contact for your customers and assist them in getting the most out of the platform in collaboration with onboarding and customer support
- Managing the entire postsale cycle; upsell, crosssell, demo product, renew & retain.
- Work proactively to identify potential problems early and support customers to overcome issues
- Perform consistently and successfully across KPI's and measures of revenue metrics, operational metrics, and customer satisfaction metrics
Package
- $70k + S + Bonus + Equity
- Hybrid
- If you're in a major city, we offer a gorgeous working space to complement your home setup.
- Generous Health & Wellness budget, 6+ paid for psychologist/workplace performance coaching sessions per year
Requirements:
-
2+ years of experience in a client-facing role
- Strong desire to help customers
