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Customer Master Data Administrator
3 months ago
Vacancy no: 518183
Work type:
Permanent - Full Time
Location:
MALAGA
State:
WA
Categories:
Administration, Customer Service
Cleanaway is Australia's largest waste management organisation with over 7,500 employees working at over 400 sites.
We have been around in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and the environment we live in.
Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.
About the role:
The purpose of the Customer Master Data Administrator is to be responsible for ensuring the integrity of the customer master data inside VRP & JDE, contributing to the achievement of business goals and objectives via the provision of high-quality support during the onboarding of the customer, as well as ensuring any changes to master data are performed in a tightly controlled manner.
- Ensure sales force, VRP & JDE database integrity by effectively managing quality control.
- Maintain accurate data records and ensure consistent execution of the endtoend processes in compliance with company policies and finance timelines.
- Support administration managers and supervisors to drive change through the business with the use of technology solutions and training.
- Ensure the customer master data reflects accurately the customer's needs and requirements.
- Develop positive working relationships with other support functions to meet and exceed customer needs.
- Set up and activate new customer accounts with a high level of detail and accuracy.
- Assist in the training of customer service and sales teams to ensure understanding and compliance to master data templates.
About you:
- Previous experience involving master data management in an ERP environment.
- Proven ability to maintain and enhance positive stakeholder relationships.
- Salesforce (preferred)/CRM experience or knowledge.
- Intermediate skills with the MS Office suite of products.
- Sound knowledge of VRP &/or JDE.
- Strong organisational, written and verbal communication skills.
Why Cleanaway:
- Hybrid working: 2 days in the office, 3 days working from home.
- Zero harm safety culture: the safety, health and wellbeing of our people and the communities where we operate are our first and foremost consideration.
- Strong job security: high growth Australianowned essential service business.
- Australia's largest waste management company: career progression and development opportunities.
- Sustainability is taken seriously at Cleanaway: contributing to reducing waste for the planet.
- Company commitment to diversity and inclusion programs: 18 weeks paid primary carer leave topup and flexible working arrangements.
- Great company benefits: Company share scheme, company discounts, salary packaging, flu vaccinations, EAP and more.
Applications close: 15 Mar 2024 W. Australia Standard Time
