Administration / Customer Service

1 week ago


Bayswater North, Victoria, Australia Australia Wide Office Staffing Full time
Immediate start

  • Have the flexibility to choose the start time
  • Administration/Customer Service
  • 30 hr week x 4 days with flexibility
- $60K pro rata

  • Work close to home in Bayswater

The Company:

A leading manufacturer and supplier of quality bedding products

The Role:

Providing professional administrative and customer service support and maintaining accurate record keeping systems

Responsibilities include:

  • First point of contact for all customer enquiries, order issues, deliveries, product availability, warranty claims, new customers
  • Attend to all inward calls
  • Invoice and Credit Note filing
  • Return Approvals (RA) process
  • Backup Sales Order entering
  • Manage Seconds Shop
  • Collect Mail and distribute
  • Errands, including Post Office and Bank
  • Invoice followups
  • Pallet transfers
  • New Zealand Sales Order follow through
  • Manage Websales account
  • Other duties as directed from time to time

Your Core Competencies:

  • Effective communication skills and attention to detail


Moderate Negotiation skills
  • Suppliers / Customers
  • Ability to Cope well under pressure

Skills & Qualifications

  • Intermediate Computer Skills
  • Microsoft Office Suite, Pronto Xi desirable
  • Accurate Data Entry Skills
  • Minimum 5 years in a similar role
You have full working rights and Covid Vaccination Certificate.

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