Participant Support Officer

2 weeks ago


Chermside, Queensland, Australia Talent International Full time

Job Details:

Location
Chermside

Salary
Up to AU$37.36 per hour

Job Type
Full Time

Ref
BBBH102717_

Contact
Liam Lasslett

Posted
about 3 hours ago

The opportunity
Our client is a community focused federal government agency.

They have an exciting opportunity available for multiple Project Officers to join the National Service Delivery Branch is assisting with delivering high a quality of Customer Service to Participants of the Scheme.

Labour Hire hourly rate contract spanning 12 months with the opportunity to extend.

APS3 level role paying an hourly rate of $37.36 per hour + Superannuation, to be based out of our client's Chermside QLD location.


About the role
The APS3 Support Officer is a team membership position and is responsible for setting priorities and
positions within their management structure.

The position will undertake procedural, clerical, administrative support and operational tasks including
some basic research and analysis activities

Responsibilities will include

  • Managing and resolving participant matters by actioning planning tasks as per the relevant Act
  • Providing counter/reception support for the local office including participant enquiries in the selfhelp
- kiosks and online support.

  • Resolving customer enquiries, providing information and/or referring customers to appropriate
- government or community services.

  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are
- accessible for participants

  • Undertaking research and investigation activities and preparing associated reports and
- correspondence

  • Undertaking a range of data entry activities and ensuring follow up is completed
  • Receiving and recording complaints and other feedback in the Business systems

About you
-
Australian citizenship is a requirement to be eligible for this position:

  • Excellent attention to detail
  • Highly proficient written & verbal communication skills
  • Strong business acumen
**APPLY
  • Recovery Coach

    2 weeks ago


    Chermside, Queensland, Australia Recovery Plus Support Full time

    Recovery Plus Support, an innovative presence in the NDIS Recovery Coaching spaceStep forward now and become a part of the driving force behind our mission to empower NDIS Participants through their individual recovery journey. This is done through our program that is designed to assist participants in progressing and achieving their NDIS goals, which...


  • Chermside, Queensland, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    Introduction:Please note that it is a genuine requirement that this position is filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).About ATSICHS BrisbaneATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and...


  • Chermside, Queensland, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    Introduction:About ATSICHS BrisbaneATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Complaints Officer

    2 weeks ago


    Chermside, Queensland, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS6 equivalent Ministerial and Parliamentary Complaints Officer. APS6 equivalent 60+ p/h + super Located in Chermside, Queensland Up to 12 months with potential to extend, pending business and...


  • Chermside, Queensland, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    Introduction:Please note that it is a genuine requirement that this position is filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).About ATSICHS BrisbaneATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and...

  • Complaints Officer

    2 weeks ago


    Chermside, Queensland, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS5 equivalent Ministerial & Parliamentary Referrals and Complaints Officers. APS5 equivalent $55+ p/h + super Located in Chermside, Queensland Up to 12 months with potential to extend, pending...


  • Chermside, Queensland, Australia DFP Recruitment Services Full time

    Job description:We are currently seeking an experienced Administration Officer to join the team within a Federal Government Agency based in Chermside. This role will be APS4 equivalent.The Role and ResponsibilitiesUnder general direction, the Administration Officer will provide operational and administrative support. The position will have a considerable...


  • Chermside, Queensland, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS4 equivalent Administration Officer. APS4 equivalent 43+ p/h + super Located in Chermside, Queensland Up to 12 months with potential to extend, pending business and performance...


  • Chermside, Queensland, Australia DFP Recruitment Services Full time

    Job description: On behalf of a Federal Government Agency we are looking for APS5 and 6 Complaints Officers to join the Ministerial and Parliamentary team based in Chermside. The roles will be 12 months, working 37.5 hours per week, paying $55.24per hour for APS5 and $60.26 per hour for APS6 plus super.The team are responsible for handling resolution of...

  • Support Worker's

    2 weeks ago


    Chermside, Queensland, Australia Home Caring Full time

    HomeCaring Brisbane are an NDIS registered provider who pride themselves on providing care & support delivered with kindness and compassion to our NDIS participants. We foster a "people first" culture where both Participant's and Team Members are highly valued.We are seeking a small team of kind and caring Support Workers to assist our lovely Participant's...

  • Support Worker

    2 weeks ago


    Chermside, Queensland, Australia Real Community Services Full time

    About UsReal Community Services was established in January 2006 and now provides thousands of personal support hours per week to hundreds of people with disability, acquired brain injury or neurological conditions by focusing on empowering and improving their lifestyles.At Real Community Services (RCS) we provide experienced, quality services to people...


  • Chermside, Queensland, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as a Complaints Officer (APS5 equivalent). APS5 equivalent $55+ p/h + super Located in Chermside, Queensland Up to 12 months with potential to extend, pending business and performance requirementsAbout...


  • Chermside, Queensland, Australia Ozcare Full time

    Brisbane North:- Fixed-Term Part Time (End date 31/12/2024):Competitive Remuneration Are you an expert administrator with a talent for efficiency and organisation? We're looking for an Administration Support Officer to join the team at our Chermside Branch _Your RoleYou'll be the first point of contact for the branch to assist and provide professional and...


  • Chermside, Queensland, Australia DFP Recruitment Services Full time

    Job description: We are currently seeking an Internal Review Officer to join the team within a Federal Government Agency based in Chermside. This is a contract is for 12 months and is an APS5 equivalent level.The RoleThe Internal Reviews and Complaints Branch is the central point of coordination for handling and resolution of reviews and complaints. Working...


  • Chermside, Queensland, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS5 equivalent Complaints Management Complaints Officer. APS5 equivalent 55+ p/h + super Located in Chermside, Queensland Up to 12 months with potential to extend, pending business and...


  • Chermside, Queensland, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS6 equivalent Complaints Management Complaints Officer. APS6 equivalent 60+ p/h + super Located in Chermside, Queensland Up to 12 months with potential to extend, pending business and...


  • Chermside, Queensland, Australia DFP Recruitment Services Full time

    Job description: We are currently seeking an experienced Administration Support Officer to join the team within a Federal Government Agency based in Chermside. This role is offering a 12 month initial contract with a view to extend; working Monday to Friday 37.5 hours per week.The Role and ResponsibilitiesUnder general direction, the Administration Officer...


  • Chermside, Queensland, Australia Alya Full time

    Be empowered to provide the best in disability support Work with NDIS participants to develop their life goals Looking to grow and develop professionally?We are looking for a Support Mentor to provide a degree of personal care and community access to NDIS participants presenting with complex mental health in the Greater Brisbane and Moreton Bay region. If...

  • Complaints Officer

    2 weeks ago


    Chermside, Queensland, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS4 equivalent Complaints Officers. APS4 equivalent $43+ p/h + super Located in Chermside, Queensland Up to 12 months with potential to extend, pending business and performance requirements.About...


  • Chermside, Queensland, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS5 equivalent Complaints Management Complaints Officers. APS5 equivalent $55+ p/h + super Located in Chermside, Queensland Up to 12 months with potential to extend, pending business and...