![Ontrack Systems](https://media.trabajo.org/img/noimg.jpg)
Manager - Noc Hfc Troubleshooting
2 weeks ago
Responsibility:
Routine Maintenance:
- Network at Risk, Field Tickets, Change Request creation
- Field WO creation and liasoning with contractors
- Technical support tech for onsite works
- Perform pre & post modem checks
- Dropbox monitoring
- Review and validate completed works
- Partner payment claims dispute management
Proactive Maintenance:
- Monitor triggers (Service Escalation, Node Health, Critical/Major Severity, Daily
- Create/close emergency change request
- Perform pre & post modem checks
- Perform modem swap backend activities
- Confirm nonintermittent fault resolution, monitoring of intermittent faults, Trigger
- Partner payment claims dispute management
Skills:6-8 Years of total experience including 4+ years experience as a HFC Network
Engineer
- Telecommunications Network Assurance, using ITIL methodology, which is
- Should have good exposure in HFC network performance management
- Tool experience: Remedy, Netcool, Service Now, Mosaic, Comptel, PWB, Xpetrak,
- Ability to analyse network performance insights, triggers and identify issues that
- Good communication skills
- Ability to manage field partners for successful field maintenance execution and
- Ability to resolve repeat service degradation cases to reduce truckrolls
- Take ownership of overall network health improvements and regulatory
-
Assistant Manager
2 weeks ago
Melbourne, Victoria, Australia Tata Communications Full timeAssistant Manager-HFC NOC Troubleshooting EngineerResponsibility: Day to day shift planning for 24X7 hours supports Distribution of tickets based on availability and expertise Manage seasonal/incidental spikes by allocating resources dynamically Leave planning and floor management Priority tcket management and warroom facilitation Provide technology...
-
Assistant Manager
2 weeks ago
Melbourne, Victoria, Australia Ontrack Systems Aus Pty Ltd Full timeResponsibility: Day to day shift planning for 24X7 hours supports Distribution of tickets based on availability and expertise Manage seasonal/incidental spikes by allocating resources dynamically Leave planning and floor management Priority tcket management and warroom facilitation Provide technology expertise for complex tickets Troubleshooting, resolution,...
-
Noc Manager
2 weeks ago
Melbourne, Victoria, Australia Ontrack Systems Full timeWork Type: Work from office locationResponsibilities:Lead NOC verticals and act as a SPOC for all operational and tactical issuesOwnership of NOC SLA/KPIs and provide direction to enhance the performance.Manage onshore and offshore operation in an integrated way to deliver a seamless customerexperience.Ensure all the functional requirements under NOC are...
-
NOC - Network Engineer
2 weeks ago
Melbourne, Victoria, Australia Profusion Group Full timeAn exciting new opportunity has become available for a Network Administrator to join a Global Financial Services organisation, known for it's unique culture and stellar reputation. Join on an initial 12-month contract. Role Overview This is a NOC environment that will suit a Network Administrator with enterprise experience. ResponsibilitiesAs part of a...
-
HFC Field Engineer
2 weeks ago
Melbourne, Victoria, Australia NBN Co Full timeJob Expectations Nbn co. operates a network that provides wholesale services to various service providers. The network uses different delivery methods and technologies, including, but not limited to, FTTP, FTTB, FTTN, HFC, Copper Last Mile, Wireless, and Satellite. The Field Operations Team handles customer service, service activation, network...
-
Customer Service Executive
2 weeks ago
Melbourne, Victoria, Australia Tata Communications Full timeMandate Skills 4 years of experience as Monitoring Associate in NOC operations including HFC/GPON/FTTX technologiesBasic Knowledge of Access Technologies (FTTx and HFC)Understanding of alarms and ability to identify service impactGood written English and communications skillsKnowledge in Netcool, Remedy, E6000 (CMTS), Xpetrak, NxT, Tableau OR Comptel is a...
-
NOC Engineer II
2 weeks ago
Melbourne, Victoria, Australia VeriSign, Inc. Full timeThe Engineer II - NOC is a technical position that requires an individual to work as part of a TEAM in the 24x7 Network Operations Center (NOC) where they will be expected to follow direction while performing most tasks on their own. Daily tasks involve working with and supporting the NOC 24X7 team, supporting Verisign's production, QA and development...
-
NOC Engineer II
2 weeks ago
Melbourne, Victoria, Australia VeriSign Full timeVerisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services. We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure...
-
HFC Field Engineer
2 weeks ago
Melbourne, Victoria, Australia NBN Co Full timeExpectations for the RoleNbn co. plays a crucial role in the telecommunications industry by providing various services through a diverse network. The Field Operations Team is tasked with ensuring network quality across different technologies. Field Engineers are instrumental in maintaining network standards, making technical decisions, and guiding fellow...
-
Noc Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Modern Hardware Full timeAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety...
-
NOC Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Motorola Solutions Full timeJob Description Your authorities will include: Assumes delegated authorities in the absence of the NOC Senior Technical Support Specialis/TL. You will be responsible for: Systems Administration Responsible for providing technical support and monitor day to day operations of Network Operation Control Centers Monitoring the Motorola Solutions...
-
Service Manager
2 weeks ago
Melbourne, Victoria, Australia Ontrack Systems Aus Pty Ltd Full timeMANDATORY SKILLS12-15 Years of experience in Assurance domain in Telecom spaceAbility to ownership of customer interactions and identify resources, investments, control forsuccessful NOC operation.Excellent People management skillMust have good communication skills (written & verbal)Customer focused and negotiation skillsAbility to effectively interact with...
-
Construction Project Manager
2 weeks ago
Melbourne, Victoria, Australia Pyramid Global Technologies Full timeAbout the job Construction Project ManagerEssential Position FunctionsPlan, coordinate, oversee and inspect new, rebuild and upgrade (Fiber, and HFC) construction projects with in-house and subcontractor crews.Perform (Fiber and HFC) field engineering, and work with (Fiber and HFC) Network drafters/designers to create efficient route designs and cost...
-
Construction Project Manager
2 weeks ago
Melbourne, Victoria, Australia Pyramid Global Technologies Full timeAbout the job Construction Project Manager Essential Position Functions Plan, coordinate, oversee and inspect new, rebuild and upgrade (Fiber, and HFC) construction projects with in-house and subcontractor crews. Perform (Fiber and HFC) field engineering, and work with (Fiber and HFC) Network drafters/designers to create efficient route designs and cost...
-
Senior Field Technician
2 weeks ago
Melbourne, Victoria, Australia NBN Co Full timeJob ExpectationsSenior Field Technician (HFC)A bit about your roleNbn co. operates a network that provides wholesale services to various service providers. The network utilizes different delivery methods and technologies, such as FTTP, FTTB, FTTN, HFC, Copper Last Mile, Wireless, and Satellite. The Field Operations Team manages customer service, service...
-
Service Manager
2 weeks ago
Melbourne, Victoria, Australia Tata Communications Full timeJob Family DescriptorResponsibilities: Ownership of SLA/KPIs and provide direction to enhance the performance Ensure NOC delivers a seamless customer experience Ensure all the functional requirement under NOC are aligned to customers overall business and operational expectations Develop individual functional KPIs that are aligned to overall current and...
-
Network Administrator
2 weeks ago
Melbourne, Victoria, Australia Profusion Group Full time12 month minimum contract Full time condensed 4-day week (Tue, Wed, Thu, Sat) Network Administration (BAU) Role Overview Full time condensed 4-day week (Tue, Wed, Thu, Sat) This is a NOC environment that will suit a Network Administrator with enterprise experience. ResponsibilitiesAs part of a global Network Operations Center (NOC) team, provide Tier Two...
-
Manager - Network Operations & Support (Network
2 weeks ago
Melbourne, Victoria, Australia Tata Communications Full timeJob Family DescriptorResponsibility:Routine Maintenance: Network at Risk, Field Tickets, Change Request creation Field WO creation and liasoning with contractors Technical support tech for onsite works Perform pre & post modem checks Dropbox monitoring Review and validate completed works Partner payment claims dispute managementProactive Maintenance: Monitor...
-
Senior Field Technician
2 weeks ago
Melbourne, Victoria, Australia NBN Co Full timeJob ExpectationsSenior Field Technician (HFC) A bit about your role Nbn co. operates a network that provides wholesale services to various service providers. The network uses different delivery methods and technologies, including, but not limited to, FTTP, FTTB, FTTN, HFC, Copper Last Mile, Wireless, and Satellite. The Field Operations Team handles customer...
-
Noc Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Motorola Solutions Full timeCompany Overview:At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...