![Tata Communications](https://media.trabajo.org/img/noimg.jpg)
Service Manager
1 week ago
Responsibilities:
- Ownership of SLA/KPIs and provide direction to enhance the performance
- Ensure NOC delivers a seamless customer experience
- Ensure all the functional requirement under NOC are aligned to customers overall business and operational expectations
- Develop individual functional KPIs that are aligned to overall current and future SOC SLAs
- Represent NOC in cross functional meetings and performance improvement plans
- Act as a singe point of contact for all service related issues and drive internal functions/leadership to resolve those concerns
- Lead Change Management process"
Skills required:
12-15 Years of experience in Assurance domain in Telecom space
- Ability to ownership of customer interactions and identify resources, investments, control for successful NOC operation
- Excellent People management skill
- Must have good communication skills (written & verbal)
- Customer focused and negotiation skills
- Ability to effectively interact with business and customers at all levels"
As a person with responsibilities for the management of employees you are expected to provide leadership and support to workers in understanding and meeting work health and safety policies and procedures.
As a workers you play an important role in helping keep the workplace safe and operating within the workplace health and safety standards.
-
General Manager Business Services
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryExciting new opportunity for a General Manager to lead our Business Services - Operations function, working closely with our Chief Financial OfficerAbout the RoleService Stream's Corporate Services division is looking for a General Manager to lead the Operations side of our Business Services function. The...
-
Facilities Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary Location VIC - MelbourneJob Description Summary An exciting opportunity exists for a Facilities Manager to join Service Stream's Corporate Division in Melbourne, VIC.About the RoleThe role involves managing property-related facilities maintenance services to support the Group's strategic objectives. Key focus areas include service delivery, cost...
-
Payroll Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryAn exciting opportunity has arisen for a Payroll Manager to join Service Stream's head office based in Melbourne, VIC.About the RoleThe role is responsible for efficient and effective management of the payroll function, ensuring pay is processed on time, accurately, and in compliance with statutory...
-
Field Service Engineer
1 week ago
Melbourne, Victoria, Australia Service Care Solutions Full timeField Service Engineer - Remote (UK Wide & Overseas Travel) - to 50k + Expenses + BenefitsAbout The CompanyWe are currently working with a leading supplier of Turbine Solutions to industrial markets worldwide. An established business they provide a comprehensive range of products and services to the industrial gas turbine and steam turbine market sectors,...
-
Commercial Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryExciting opportunity for a Commercial Manager to join our Telecommunication division supporting major projectsAbout the RoleService Stream's Telecommunications division are currently seeking a Commercial Manager to join our growing company.The primary purpose of the role is to provide Commercial leadership...
-
Commercial Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryExciting opportunity for a Commercial Manager to join our National Commercial team supporting a major business divisionAbout the RoleService Stream's Commercial division are currently seeking a Commercial Manager to join our growing company.The primary purpose of the role is to provide Commercial...
-
Delivery Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timeDescription SummaryWe are pleased to announce that we have been chosen as the Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region.About the RoleStarting this July, we will be operating in Melbourne's southeastern suburbs and the Mornington Peninsula, undertaking routine maintenance, emergency response, defect...
-
Program Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryAn exciting opportunity has arisen for a Program Manager to join ServiceStream in our Corporate sector based on Collins Street, MelbourneAbout the RoleServiceStream's Corporate division are currently seeking a Program Manager to join our growing team, in Melbourne. This new fixed term (between months) role...
-
Program Delivery Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryAn exciting opportunity has arisen for a National Workflow & Process Delivery Manager to join Service Stream Team based out in MelbourneAbout the RolePositioned within Service Stream's Operations and Maintenance Business Unit, the National Workflow & Process Delivery Manager role will support the...
-
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryAn exciting opportunity has arisen for a Performance, Insights, and Improvement Manager to join Service Stream Team based out in MelbourneAbout the RoleNature of position: Permanent Full timeLocation: MelbourneReporting Line: General Manager - Operations & MaintenanceAbout the RolePositioned within Service...
-
Identity and Access Management Analyst
1 week ago
Melbourne, Victoria, Australia Service Stream Full timeIdentity and Access Management AnalystPrimary Location: VIC - MelbourneJob Description Summary: Our corporate technology group is currently looking for an experienced IDAM Analyst to join our Melbourne team full time.About the Role: This new position will support various IDAM tasks within the Corporate Technology Group, focusing on access and authentication...
-
General Manager- Employee
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryA rewarding new opportunity has arisen for a Senior ER/IR Manager to join our People & Culture teamAbout the RoleOur People & Culture team are currently seeking a General Manager to lead our Employee & Industrial Relations function. You will be responsible for overseeing all aspects of Industrial...
-
People & Culture Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryAn exciting new opportunity has arisen for an established P&C professional to join our Business Partnering teamAbout the RoleOur People & Culture team are currently seeking a P&C Manager to become a trusted advisor to our Transport and Corporate divisions. As a member of both the Senior P&C team and the...
-
Process & Systems Delivery Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryExciting opportunity for a Process & Systems Delivery Manager to join Service Stream's Telecommunication division.About the RoleAs the Process & Systems Delivery Manager, you will play a pivotal role in driving operational efficiency and effectiveness through the development and implementation of...
-
Identity and Access Management Analyst
1 week ago
Melbourne, Victoria, Australia Service Stream Full timeDescription Summary Our corporate technology group are currently seeking an experienced IDAM Analyst to join our Melbourne team on a full time, permanent basis. About the Role This new role will be supporting a range of IDAM related activities within the Corporate Technology Group including a mix of operational and compliance tasks. In practical...
-
Client Service Partner
1 week ago
Melbourne, Victoria, Australia CSC (Corporation Service Company) Full timeTitle: Client Service PartnerLocation: MelbourneWorking Hours: Monday to Friday - 9am - 5.30pmHybridAs a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you will be working with the Product Manager with...
-
Melbourne, Victoria, Australia Corporation Service Company Full timeTitle: Client Service Partner Location: Melbourne Working Hours: Monday to Friday - 9am - 5.30pm Hybrid As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you will be working with the...
-
Employee and Industrial Relations Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationMelbourne, VICJob Description SummaryA rewarding new opportunity has arisen for a ER/IR Manager to join our People & Culture teamAbout the RoleOur People & Culture team are currently seeking an Employee and Industrial Relations Manager to join our ER/IR function. You will be responsible for overseeing all aspects of Industrial employment...
-
Delivery Manager
1 week ago
Melbourne, Victoria, Australia Service Stream Group Full timeAdd expected salary to your profile for insights We're excited to have been selected as Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region Starting in July this year, we'll be working across Melbourne's south-eastern suburbs and right down the Mornington Peninsula, delivering routine maintenance, emergency...
-
Clinical Lead – Medical Services
1 week ago
Melbourne, Victoria, Australia Royal Flying Doctor Service Full timeThe position:Reporting to the Head of Clinical and Community, the Clinical Lead for the Health Group (Robinvale) provides leadership and management of the Healthcare Group, co-ordinating the day-to-day clinical and staff activity to ensure that a safe, efficient, and quality service is delivered.The Clinical Lead assists in coordinating and managing the...