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Bell Services Manager
2 weeks ago
Company Description
Better begins here
Crown Resorts is a great place to visit and it's and even better place to work, a place where you can play your part in creating joyful, elevated experiences for our guests and our people. We value passion, optimism, and an appetite for change- for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Role
Crown is the ultimate destination for luxury, with our three established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests.
We are now on the lookout for an experienced and influential leader to join Crown Perth as a Bell Services Manager.
In this role, you will be responsible for ensuring efficient running of the Bell Services department which encompasses Bell Desk, Driveway and Valet Parking across Crown Metropol and Crown Promenade. The Bell Services Manager will ensure the team provides a quality customer service experience through providing a warm welcome, smooth delivery of guest luggage, parking of guest cars and driveway management.
About You
Experience in a busy customer service environment (five star environment preferred) Previous Hotel operational experience essential Experience in multi-tasking whilst remaining professional and calm in pressured environment Strong communication and time management experience Strong leadership and people management skills and proven track record-
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