Manager Intake and Triage

Initial 3-month contract | ASAP start Fancy working with a high profile State Gov Department Multiple roles availablePublic Sector People are currently recruiting for an Complaints Intake and Triage Officer. Our client is seeking an experienced and motivated individual to join this busy department to provide these below skills.Duties will include: Receive...

The Office of the Queensland Ombudsman investigates complaints about the actions and decisions of Queensland government departments and agencies, local councils and publicly funded universities; and works with agencies to improve their decision-making.As an Intake Officer, you will be responsible for the management of a caseload of files involving the...

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing...

Complaints Intake and Resolution Officer The Complaints Intake and Resolution Officer is a delegate of the Health Ombudsman with responsibility for providing complaint management and resolution advice to the public (both prisoner health consumers within correctional facilities and also general health service consumers) to assist / enable them to lodge a...

Complaints Intake and Resolution Officer The Complaints Intake and Resolution Officer is a delegate of the Health Ombudsman with responsibility for providing complaint management and resolution advice to the public (both prisoner health consumers within correctional facilities and also general health service consumers) to assist / enable them to lodge a...

The Office of the Queensland Ombudsman investigates complaints about the actions and decisions of Queensland government departments and agencies, local councils and publicly funded universities; and works with agencies to improve their decision-making.We acknowledge our role in protecting and promoting human rights. Recruitment decisions are made in a way...

About the company:***Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a...

About the company:***Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a...

Date:10 Apr 2024Job Posting End Date:Job Country:AustraliaJob State/Province:QueenslandJob Location/Region:BrisbaneAbout BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to...

Location Brisbane, Queensland- Category Health- Salary- $ AUD - $ AUD Annual- Posted 25Mar2024- Work type Full Time- Contact Sarah Weekly- Reference BH- About the company:Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through...

Mandatory/Additional requirements:People with lived experience of disability are strongly encouraged to apply. Disability Worker Screening clearance. Possession of a C class driver's licence. Some intrastate travel will be required. It is a condition of employment to comply with the department's COVID-19 Vaccination Requirements policy. Where this policy...

face2face Recruitment are working with Open Arms, Veterans' and Families Counselling, to source Intake Officers. Intake Officers ensure current and formerly serving Australian Defence Force (ADF) personnel, their partners and families, have timely and specific access to their mental health support services and resources.- face2face Reference No #589841:-...

About the Department of EducationThe Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

Our Federal Government client is seeking a passionate and dedicated Intake Allocator to ensure timely allocation of individuals to vital services. This role presents an opportunity to work collaboratively, make informed assessments, and facilitate referrals in a dynamic environment.Key Responsibilities: Collaboratively manage the regional allocation queue,...

We are seeking a permanent part-time receptionist/ intake administrator. This is a combined role working across two areas in our organisation. This role will primarily be in Aspley.Job description:The role is responsible for providing clinical intake and reception support to our organisation. You will be the first point of contact for new clients accessing...

IPA has been providing quality staffing solutions across Australia for over 30 years and has a strong partnership with our clients. We are partnering with a Federal Government client based in Brisbane to source an APS6 Intake Allocator.Some of your duties and responsibilities will include:Collaborate in managing the regional allocation queue by liaising and...

The Referrals Officer is the primary liaison position managing the referrals of complaint matters between the OHO and other State and Commonwealth entities. There are also supportive administrative tasks undertaken in relation to referrals to the Australian Health Practitioner Regulation Agency (Ahpra).Additional tasks also include providing relief to the...

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience. Our mission is simple: End Cyber Risk. We're looking for a...

Web Ref: 1776312-month contract | Possibility of extension | Brisbane Location | $80 per hour plus 10.5% SuperannuationOVERVIEWOur Federal Government client is currently seeking an experienced Assistant Director to join their team at the EL1 level. Within this role you will be responsible for overseeing and managing the provision of telephony-based service...

Ability to communicate effectively and possess sufficient soft skills to handle customers, personnel from other parts of the business, to proactively analyze and investigate the nature of the issue and troubleshoot in a timely manner.Identify cases based on Business rules and perform allocation across Case management team.Perform Triage through the day to...