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Scheduler
3 months ago
Established in 1982, Alzheimer's WA advocates, educates, and engages Western Australians living with all types of dementia as well as their families and carers.
We support CHSP, HCP and NDIS funding by providing home and community support, as well as respite day and overnight in our three (3) homes based in Perth, Mandurah, and Albany.
Some of our key services include: Home, community, and social support using holistic person-centred care programs, from a philosophy of understanding the lived experience, Education, training, and consultancy for those who wish to learn and have an impact on the lives of people living with dementia.
Position Summary:_
Alzheimer's WA are seeking Scheduler, responsible for maintaining daily scheduling and administration of Alzheimer's WA dementia specialist respite and social support services.
Some duties for this position will include but not limited to:
- Daily administration and management of database and service scheduling functions to ensure efficient and effective client service delivery.
- Provides consistent, professional communication and accurate telephone support/information to clients, Support Workers and office based staff.
- Coordinates relief cover for Support Workers when they are unavailable.
- Ensures Clients schedules and Support Worker's rosters are up to date on Procura (CMS) in a timely manner to provide accurate through Procura.
Essential Criteria:
- Relevant experience in Health or Human Services setting
- Experience using Procura (CMS) or similar client management system
- Demonstrated empathy, understanding, and ability to build positive relationships
- Demonstrated high standard of computer skills, knowledge of MS Office and ability to learn new computer software programs quickly
- High standard of interpersonal skills including verbal and written communication skills with a focus on person
- Positive work commitment, honesty and integrity
- Demonstrated ability to problem solve a variety of situations
- Proven ability to prioritise multiple tasks to meet deadline
- Current driver's licence and police clearance (not older than 6 months).
- NDIS Worker Screening or willing to obtain
- Up to date Covid Vaccination
What we can offer you:_
- Opportunity to salary package up to $15,900 per annum,
- Five (5) weeks of annual leave per year,
- Employee Assistance Program (EAP),
- A comprehensive induction program, and
- Ongoing professional development opportunities.
At Alzheimer's WA, we believe that we have an important role to play in promoting diversity, equality, respect and inclusion in our society.
Job Types:
Full-time, Permanent
Salary:
$67,000.00 per year
Benefits:
- Referral program
- Salary packaging
Schedule:
- Monday to Friday
Experience:
- Project scheduling: 1 year (preferred)
Work Authorisation:
- Australia (preferred)