Hotel Manager

1 week ago

Melbourne, Victoria, Australia Veriu Full time
Posted: 29/02/2024

Closing Date: 31/05/2024

Job Type:
Permanent - Full Time

Location:
Melbourne Metropolitan

Job Category:
Hotel Management

We are Veriu Group (pronounced 'Very You')
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location.

We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.


Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 21 hotels across Australia and have over 35 years of brand history.

Our ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country, and this means we're well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.

Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth.

Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.

Now is the perfect time for like-minded people to join our expansion journey. If you're looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you - you've found us and we can't wait to hear from you

Welcome to Punthill Essendon North
40 new apartments in the heart of Essendon North and perfectly immersed into the local culture of Keilor Road.

This is the opportunity to represent a beautifully appointed hotel in a key corporate market that is in an in-demand but under supplied location.

Having opened just over 12-months ago, the hotel has a strong, dedicated and loyal team and a great connection to the community.


This is a great next step for someone with strong operations experience, a good understanding of local relationship-building, and a hunger for business growth.

Don't let the size of this property trick you - this hotel is full of opportunity and challenges, and has great potential to be a star performer once fully ramped up / stablised.


Responsibilities


Our hotels are run, structured and managed like small businesses and our Hotel Managers understand that genuine success requires them to remain focused on the commercial drivers that really equate to success.

Surrounded by a passionate and supportive shared-services structure and operations team, you'll bring creativity, out-of-the-box thinking and a hands-on approach to drive the success of your business.


Your responsibilities will require you to:

  • Optimise business turnover and delivery of business operating profit
  • Design, execute and drive business development and growth
  • Establish a highperformance team aligned to our core values of Relationship Focused, Integrity, Personal Growth & Ownership Mindset
  • Manage daily hotel operations in line with our Veri-Best Framework
  • Optimise guest satisfaction and management
  • Drive business compliance and critical incident management
  • Facility and asset management
  • Management administration and reporting

Benefits
You'll be someone looking for a long-term career with a growing, Australian-owned hotel group

Access:

  • National career growth opportunities
  • Accelerated development in a variety of hotel management or corporate areas
  • Comprehensive onboarding & ongoing support
  • The chance to join our Fast-Track Hotel Management Development program as mentor
  • Genuine flexibility and job security
  • High performing culture that values relationships & individuality, where our leadership know you by name
  • Generous referral bonuses when you refer your friends to work with us (up to $1000)
  • Discounts on accommodation across our network
  • Discounts on private health insurance
  • Access to our Employee Assistance Program

Desired Skills and Experience:

About You


We work in a fast-paced environment where no day is the same, so we're looking for people who are adaptable, enjoy variety and operate with an ownership mindset.


The successful person must have:

  • Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
  • First Aid Certificate (or be able to obtain before starting)
  • Responsible Service of Alcohol Certificate (or be able to obtain before starting)
  • Willingness to obtain a Liquor Licence (at Veriu expense)
  • Business management experience in hotels or hospitality (HOD or above)
  • Demonstrated experience leading a team with kindness in order to achieve outcomes
  • Demonstrated ability to resolve problems complaints
  • High standards of attention to detail and communication skills (written & verbal)
  • Experience managing people in a customer service environment
  • Pas

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