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Programs Team Manager
1 week ago
Program Team Manager
Classification:
Fulltime
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Location: IRT Market Street
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Applications Close: 14 May 2023
- As a Program Team Manager you'll lead and coach the Home Care Programs team to align and deliver IRT Home Care's strategic objectives.
Your work may include:
- Manage, coach and lead the Program Coordinators and Care Partners
- Work closely with the Home Care Leadership Team to provide advice and expertise with a customer care focus and best practice
- Work closely with Business Managers to align the delivery of services to the SAH customers
- Provide advice on Program Guidelines and contracts for CHSP, VHC and TACP customers; and ensure they are aligned with ACQSC standards.
- Manage relationships with all contract and significant brokerage agreements
- Collaborate with the broader Home Care operations to work through customer complaints and resolutions
To be successful you will have:
- Tertiary qualification in a relevant discipline
- Demonstrated experience managing a team and working towards achieving business objectives
- Knowledge, skill and understanding of people providing quality aged care
- Demonstrated high level of interpersonal and written communication skills, including preparation of professional reports
- Current drivers licence
- Flexibility to travel
About IRT
- At IRT, we have been caring for older Australians for over 50 years, providing aged care, home care and retirement living solutions to more than 9000 customers in NSW, the ACT and Queensland.
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