Assisted School Travel Program

1 week ago


Wollongong, New South Wales, Australia NSW Government -Department of Education Full time

Join a team that focuses on your continuous improvement and individual progression.
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Ongoing Full Time:

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Based in Wollongong State Office:

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Work-Life Balance Centric:

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$75,992 to $83,211 plus super and leave loading

About the Department of Education


The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.


The Assisted School Travel Program (ASTP) plays a significant role in meeting the needs of eligible students with disability by providing free specialised transport to and from school.

For more information about the Department of Education, please visit NSW Department of Education.

About the role


The ASTP delivers a range of customer services and responds to general enquiries from parents, schools and contractors to assist in the achievement of outstanding outcomes for the business unit.


The role forms part of a broader team that provides an efficient, effective and safe transport service to students with disability for government and non-government schools across New South Wales.

For further information please view the
role description.

Essential requirements of the role

  • Hold a valid clearance to work with Children (Working with Children Check) for paid employment.

Key knowledge and experience

  • Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

About you

  • Proven experience delivering high standard of customer service
  • Ability to be flexible and adapt readily to changing environments
  • Strong time management skills to prioritise and complete tasks effectively

Benefits

  • Opportunity to make a difference at Department of Education
  • Strong worklife balance
  • Competitive salary
  • 35 hour week
  • Accessible EAP (Coverage International)

How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the 2 pre-screening questions below:

  • Targeted Question 1
What skills and experience can you bring to this position to ensure you deliver quality customer service both to internal and external customers? (Maximum 300 words)

  • Targeted Question 2


Can you provide a recent example where you have worked in a team environment where you faced a complex issue.

What was the outcome? (Maximum 300 words)

This is a child-related role. As a condition of employment you will be required to provide a Working with Children Check (WWCC) Clearance number and complete a National Criminal Record Check. Visit the website for more information.

Closing date: 27 February 2023 at 11:59pm.

  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._


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