Consumer Insights Manager

1 week ago

Sydney, New South Wales, Australia Samsung Electronics Full time
Position Summary

Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture.

Samsung is one of the most successful and fastest growing technology companies in the world.

We approach everything we do with the spirit of a 'joyful pioneer'- daring to defy barriers and striving to excel limits.

At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone.

We are an extremely dynamic business, launching an incredible number and range of new products every year. We also firmly believe that our product ecosystem and portfolio of innovation set our brand apart.


It is the creativity and diversity of the people who work at Samsung that has made us one of the world's most innovative companies and our people continue to drive our innovation forward.

We have a passion for what we do and we employ like-minded people who want to continue to foster an open and collaborative environment in our business and with our partners.

The Opportunity


As the Consumer Insights Manager, you'll be passionate about leading business change through insights from both data analysis & consumer research.

You'll provide the dedicated insights for our Consumer Electronics (CE) division.

Role and Responsibilities

  • Work closely with senior leaders to understand their data and insight requirements, developing strategies and solutions to solve for their needs
  • Proactively propose improvements, new concepts and process changes to optimise current data, analytics and insight environments
  • Develop solutions that support marketing reporting for the business divisions, working to solve for effective reporting of Marketing ROI (MROI)
  • Lead insights on strategic business decisions, by deriving market insight and consumer data that articulate and demonstrate the main challenges for the brand, product and channel to overcome
  • Lead research activities that support the business on masterbrand, and divisional objectives including brand & reputation tracking, and CX
Skills and Qualifications

  • At least 5 years of quantitative and qualitative market research experience. Experience of both agency and client side is preferred
  • Project management experience
  • Business sense, strategic thinking and a savvy understanding of data and consumers
  • Ability to work efficiently and effectively within fast paced environment
  • Ability to manage and oversee budgets
What sets us apart from the rest?

A global leader in all things innovation - this opportunity will fast track your career.

You'll be joining a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results.

We will give you the tools to help nourish your development, wellbeing and fast-track your career:

  • Generous discounts across our products
  • Monthly Lunch&Learns, E-Learning Platforms and Workshops to nourish your professional development.
  • Free onsite parking at Sydney Olympic Park
  • More discounts across our partner retailers
  • We got some pretty fun teambuilding events too
Think you've got what it takes? Join us now and Re-Imagine Your Future

LI-SEAU #LI-Midsenior

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