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Marketing Manager, Consumer Marketing
3 months ago
- Be part of a dynamic, fast paced Consumer Marketing team that directly supports the retail bank and CommBank's broader purpose of building a brighter future for all.
- There are multiple fixedterm and permanent Marketing Manager roles on offer across Everyday Banking, Insurance and Home Buying.
Do work that matters
Your Chapter will work closely with Retail Domains to strategise, execute and review marketing campaigns and initiatives aligned to business priorities and customer needs.
The opportunities on offer are:
-
Marketing Manager, Home Buying - 2x permanent roles
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Marketing Manager, Everyday Banking:
- 6 months fixed term
Marketing Manager, Insurance:
- 12 months fixed term
See yourself in our team
Consumer Marketing is a Centre of Excellence (CoE) within the Marketing and Corporate Affairs function at CommBank.
Our team directly supports the Product Domains in the Retail Bank to deliver both the marketing and product priorities.
We partner closely with other CommBank Marketing CoEs including Brand & Creative, Business & Institutional Marketing, Media, and Customer Insights and Research.
On any given day, you will:
- Translate business objectives into marketing communications strategies and campaigns that are driven by data and insights.
- Develop and project manage campaigns that deliver business objectives, raise consideration, drive product acquisition/cross sell and/or improve customer NPS and retain customers.
- Influence core partners (across product, customer data & analytics, and digital) via membership in cross functional agile teams who will execute gotomarket plans and customer communications strategies to meet business and customer objectives.
- Drive the management, execution, delivery and post campaign reporting for BAU and large scale gotomarket marketing initiatives including briefing, campaign execution, delivery and PIR.
- Ensure all marketing campaigns support and promote the CommBank brand and reputation, as well as enhance the customer experience.
- Build robust analysis and reporting of all delivered campaigns and activity to demonstrate marketing contribution back to the business, providing insights for tracking to key business objectives and results, and recommendations for continuous improvement.
- Manage expenditures to agreed budget and demonstrate budget governance.
- Uphold brand voice and messaging consistency across all customer and communication channels.
- Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions, and decisions we expect from our people.
We'd love to hear from people who have:
- Experience with end-to-end, integrated campaign delivery with accountability across strategy, production and execution.
- Highly developed project management, analytical and strong verbal and written communication skills
- Commercial acumen and ability to track, optimize and demonstrate ROI/ROMI from campaign metrics.
- Be able to identify the most appropriate analytical and research frameworks to turn data into actionable insights.
- Ability to build strong relationships with both internal and external stakeholders to create positive outcomes with a cando attitude.
- Creative thinker with a problemsolving and growth mindset.
- At least 5 years' experience in a marketing generalist or marketing communications role.
- Experience in technology and financial services marketing preferred but not essential.
Working at CommBank
At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.
We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.
Talk to us about how these arrangements might work in the role you're interested in.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on
Advertising End Date: 31/05/2024
Job ID REQ212251
