Guest Services and Wardsperson Manager

1 week ago


Sydney, New South Wales, Australia Northern Beaches Hospital Full time

About Northern Beaches Hospital
Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients.

The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre, doctors lounge and excellent staff facilities including café and car parking.

From cardiothoracic surgery and neurosurgery to luxury maternity and excellent emergency care, Northern Beaches Hospital has a wide range of services that can help you build a healthcare career in your chosen field.

We are proud to be home to some of Australia's leading clinical specialists and a training ground for the clinicians of the future.

The Northern Beaches Clinical School is an innovative partnership with the Faculty of Medicine, Health and Human Sciences at Macquarie University.

NBH also has partnerships with other tertiary education institutions including well-respected nursing schools.
Northern Beaches Hospital offers staff opportunities to gain unique experience in a growing teaching hospital. Our culture is diverse, friendly and open to ideas.

About the Role


The Guest Services Manager will provide operational direction to the Guest Services/Wardsperson team delivering a high standard to our patients, staff and guests within a safe environment.


This full time permanent role will report into the Manager Support Services and oversee 4 Team Leaders across the Guest Services/Cleaning and Wardspersons team.

The hours of work are 7am -3pm Monday to Friday and you will be successful if you have at least 5 years' previous management experience within the Healthcare or Hospitality industry and at least 2 years' experience working in 4 or 5 star hotel supervising housekeeping staff.

This role is hands on and you will not only manage and provide direction to a high performing team, you will have the ability to engage, motivate and collaboratively influence others of all disciplines to achieve required outcomes with your professional/positive approach earning the trust of your teams.


Employee Benefits:

Our OneHealthscope rewards program gives you access to a range of wellness benefits, discounted Healthscope services for you and your family, salary packaging and more as well as discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport

  • Wellness benefits, Employee Assistance Program, free services including medical examination of employees and discounted Healthscope services for permanent employees and immediate family.
  • OneHealthscope rewards program
  • Variety of leave options, salary packaging, airline/club membership

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