regional general manager

2 weeks ago

Sydney, New South Wales, Australia Southern Cross Care Queensland Full time

We have an exciting opportunity for an experienced Regional General Manager to join our team at Southern Cross Care QLD

11th June, 2024

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

Southern Cross Care QLD has an exciting opportunity for an experienced leader to join our team. Reporting directly to the CEO, the Regional General Manager will provide overall leadership and accountability across All Care Services in Broken Hill and Mildura. In this newly created role, you will be responsible for building a culture in line with our values, delivering operational systems, service excellence, and financial stewardship.

What can Southern Cross Care Queensland offer you?

  • Competitive salary package + benefit of NFP salary sacrifice options
  • Ongoing individualised training and mentoring programs
  • Supportive organisation with Great staff culture
  • Employee Assistance Program for employees and their families
  • NFP purpose driven organisation making a real difference in communities

With a commitment to "growing communities where best lives are lived", we are committed to building our culture where you will be "Known and Loved". We are focused on people and performance.

You will receive support and guidance from your direct Manager and both local and Queensland support service teams.

We will invest in your leadership career through leadership programs, training, scholarships as we believe in growing and developing our people.

About the role

The Regional General Manager is a critical leadership position based in Broken Hill, NSW, responsible for overseeing the operations of all Aged Care and Retirement Living Services in Broken Hill and Mildura. Working in this role you will be attracting and engaging a high performing skilled workforce, positively engaging the broader community, and driving the operational objectives outlined in our strategic plan.

What will you bring to the role?

  • Extensive experience as a General Manager in a service-oriented environment such as Aged Care, Health Care, or Community services.
  • The ability to inspire and cultivate a strong culture, motivating a diverse team to deliver exceptional care to our residents.
  • A leadership style that is visible and engaging, fostering seamless interactions with our team, residents, their families, and national stakeholders.
  • The skill to balance outstanding leadership with achieving financial goals, managing properties, overseeing teams, and handling various operational aspects of well-maintained facilities and services.
  • Strong working knowledge of current WHS, Clinical and Quality legislation and frameworks.
  • Excellent communication skills, with a passion for building strong relationships within the local community promoting the brand awareness and acceptance in the community.
  • Knowledge of legislative and operating requirements within the Health/Aged Care industry, including Aged Care Quality Accreditation Standards and NDIS Practice Standards
  • The ability to provide insight and operational leadership to the broader organisation synthesising strategic goals and objectives.

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1000 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.
We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply?

If you are a Leader with the qualifications and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today

If you have any queries around Southern Cross Care QLD 's recruitment process or about the role please contact us at

Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up to date flu vaccination status.
Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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