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People and Culture Coordinator

3 months ago


Mount Waverley, Victoria, Australia St John Ambulance Australia (Victoria) Full time
Room to grow and develop a long-term Human Recourses Career

  • Manage the employee/volunteer relations
  • Permanent Full-Time position. Mount Waverley location

About Us


A trusted and reassuring presence in the Victorian community for more than 138 years, St John Ambulance Victoria is a for purpose organisation and driving force in the community, working for the Service of Humanity Our People are at the heart of all that we do and are as an organisation.


Our People and Culture team is expanding, we have some exciting new projects on the horizon, and we are committed to creating a great place to work.


People & Culture Coordinator - Industrial Relations Specialist reports to the General Manager People and Culture and will support the wider business with industrial relations, award, employment, contract, and performance management advice.


About You
You will

  • Support all the employee related contractual documents including employment contracts and attachments
  • Support the employee/volunteer relations and investigations/case management portfolio with escalation to the General Manager, People and Culture where appropriate
  • Support the Employee Assistance Program (EAP)
  • Support the annual Fair Work Uplift process engaging with Finance and Payroll where appropriate
  • Support equal opportunity, industrial relations and performance management requirements and any relevant investigation
  • Provide EBA negotiations support, coordination of the NERR process, EBA minute taking and distribution, contact with Enterprise Bargaining Representative and EBA interpretation
  • Provide Modern Award interpretation
  • Liaise with payroll including fortnightly payroll and timesheet check
  • Interpreting, assisting, and advising employees, managers in matters relating to their terms and conditions (including leave entitlements, absence procedures, salary packaging etc.)
  • Review and maintain policies relating to internal investigations, equal opportunity, disciplinary matters, grievance and dispute resolution and employee conditions

Interested in joining our team?


We would really value you taking some time to send us an up-to-date resume with a cover letter addressing the selection criteria.

Your cover letter statement should include how your experience, abilities, knowledge and personal qualities would enable you to be a positive contributor to our team.


Our commitments
Our commitment to Diversity

Our commitment to Child Safety


As an organisation that regularly works with children, we at St John believe that all children have the right to be emotionally and physically safe at all times, and to be treated with dignity and respect, free from emotional, psychological and physical danger, abuse and neglect.

St John is committed to identifying, mitigating and managing risk to children through a preventative and risk management approach.