Technical Sales Support

2 weeks ago

Eagle Farm, Queensland, Australia Metso Outotec Full time
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

INTRODUCTION:

Metso is a leading Global firm specializing in mineral processing solutions. We pride ourselves on our commitment to innovation and excellence, delivering high-quality projects around the world.

We are seeking a Technical Sales Support person to join our

Aftermarkets team.

Acting as the product expert for screens and screen media, you will be working closely with site account managers to create solution proposals, opportunity funnel and priorities.,.

You will be working within the technical sales support team to deploy new product information, best practices, sales trainings, and technology specific value argumentation.


WHAT YOU'LL DO:

Promote Technical Support value add and support Technical Support Teams with opportunities
Responsible as a point of escalation from SAM and QOM
Responsible for supporting and/or leading sales for defined technology in the determined geographical region
Ensure that Account managers have adequate training and support to sell their products
Ensure that the sales case is built accordingly
Collect customer and competitor information as per BL/PG requirements
Provide Country/Region/market area level PG level business forecast,together with the sales team
Support in PG level sales funnel generation, ensures quotation process data for specific case is at the right level
Responsible for the value argumentation, value proposition and win plan of the cases and overall for the technology.
Supports sales case from lead to proposal and negotiations;
Supporting Warranty process, IB Validation, and inspection report reviews, recommendations, and solution definition.
Escalates issues to Senior TSS Screens, Technical Support or Product Line Technical Sales Support

WHO YOU ARE:

  • 5+ years experience in the similar role
Experience working in Mining industries
Broad knowledge of Overseas Overall Market area activity
Involved in budgets and forecasting
Understand the market, competition and the industry best practices for the defined technology
Understanding of sales process, preferably with customer service experience
Comfortable with business travel when necessary
Excellent communication and interpersonal skills

What's in it for you?

Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services,, and engagement surveys.

Annual bonus - global incentive programs tied to business and performance targets.

Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.

Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

A thriving culture - we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential.

A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture.

All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.


Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally.

We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

We are the partner for positive change.

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