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Internal Sales
2 weeks ago
- Salary offered based on experience
- Position based in Eagle Farm
- Well established construction products business
- Salary offered based on experience
- Position based in Eagle Farm
The Company
Our client is a well-established construction products supply business with a highly-specialised, market-leading specialist product range. With a strong national footprint, they are a leading supplier of products to the building, construction and civil industries.
The Role
Reporting to the Branch Manager, this position requires an individual with strong customer-focused mindset to play an integral role within the organisation, contributing to the success of the company's branch operations.
Supported by a talented Manager and quality training, you will be tasked with internal sales and customer service in a dynamic, varied and vibrant hands on role.
Responsibilities
You will actively demonstrate a customer-focused mindset and be responsible for customer sales / order management including:
- Answering inbound customer enquiries, provide quotations, enter orders into system accurately.
- Ensure customer and product support and stock enquiries are responded to with accurate information and in a timely manner.
- Ensure the on time and in full delivery of customer orders through accurate and prompt quotations and order entry.
- Follow up open quotations on a weekly basis.
- Update and maintain customer data in system.
- General assistance to the operations team when needed.
Skills required
- Customer focused mindset
- Strong communication skills
- Computer/systems abilities
- Prior exposure to the building&construction, fire, electrical or plumbing industries beneficial
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