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Tourism Administrator

4 months ago

Sydney, New South Wales, Australia Beaumont People Full time
Surry Hills, NSW 2010

  • 2 year fixed term contract
  • Hybrid and flexible work environment

Tourism Administrator

  • Opera Australia
  • 2 year Fixed Term Contract
  • Surry Hills, NSW 2010


 WFH & WFO
  • Hybrid working
- $70,000 per anum + Super

About the client:

Opera Australia is one of the largest arts organization in Australia.


They are dedicated to enriching Australia's cultural life with exceptional opera and musical productions presenting performances at the Sydney Opera House and Arts Centre Melbourne as a resident company, as well as working collaboratively with venues across the country (such as Queensland Performing Arts Centre, Uluru, Cockatoo Island, Her Majesty's Theatre) for special events.


About the role:

The Tourism Administrator is responsible for coordinating and processing

sales through the tourism industry and providing assistance to the marketing team and ticketing team when required.

Duties include but are not limited to:

  • Receive booking requests and manage bookings in Opera Australia's ticketing platform, Tessitura
  • Process ticket orders across events
  • Update web content in Tessitura and content management system
  • Ensure product and rates are communicated to agents and travel companies when new events go on sale
  • Database maintenance
  • Upload and maintain content and pricing for online travel agents (OTA) and channel managers
  • Attend travel trade events in Australia or overseas representing Opera Australia as required
  • Create, update and distribute tourism sales collateral, including rates sheets, fact sheets, and video training
  • Coordinate delivery of tourism marketing collateral, including brochure distribution, to retail agencies and sales reps
  • Manage reservations and credit accounts and ensure that all tickets are paid for
  • Invoicing

To be successful you will have:


  • At least one year of demonstrated experience in ticketing/tourism sales:
  • Experience using
    Tessitura or similar ticketing technology
  • Tech savvy, proficient with the full Microsoft Office Suite
  • Confident and strong interpersonal skills and ability to engage with all levels of stakeholders
  • Excellent communication skills both verbal and written

Benefits:

- _Hybrid and flexible work environment_

  • Strong diversity and inclusion priority
  • Generous Leave Policy including First Nation's Cultural & Ceremonial
  • Leave, Cultural & Religious Holiday Leave, Education Leave, Women's
  • Health Leave, Gender Affirmation Leave, and more
  • Employee Assistance Program
  • Employee discounts through our Swag Rewards platform and other
- affiliated businesses

  • Complimentary tickets to select Opera Australia shows
**If you are experienced in Ticketing/Tourism and ae looking to join a close knot collaborative team, this is the role for you, please APPLY now