Health Info Services Officer

2 weeks ago

Sydney, New South Wales, Australia Prince of Wales Private Hospital Full time
Supportive team environment

  • Ongoing training opportunities
  • Fulltime role available
Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

An exciting opportunity exists for a highly motivated Health Information Services Officer to join our team.

About us


Come and join our expert team of surgeons, specialist doctors, dedicated nurses and allied health professionals at Prince of Wales Private Hospital.

We are renowned for complex surgery, and have been independently recognised for excellence in clinical safety and service. Supported by the latest technology and robotics, we offer a full range of surgical and medical services.

And while we specialise in neurosurgery and cardiology, many Sydneysiders know us for being one of the state's premier maternity hospitals, caring for more than 2,000 expectant parents every year.

Even our location is unique.

You'll find us at Randwick, where we share a precinct with three other prestigious hospitals; Sydney Children's Hospital, the Royal Hospital for Women and the Prince of Wales (public).


Joining us means you'll be supported by great team leaders, be part of a strong, innovative organisation who always strive for better, and have the opportunity to flourish and grow.


As an Administration Officer in Medical Records your responsibilities will include:

  • Assistance with Medical legal requests and Subpoena responses
  • Medical record preparation and retrieval within strict deadlines
  • Provision of health information to internal and external clients
  • Filing and preparation of medical records and loose sheets
  • Day to day functionality of the Health Information Service Department
  • Participating in performance improvement activities
  • Culling of medical records
  • Answering phone call enquires for patient information

Essential Criteria:

  • Excellent communication and organisational skills
  • Ability to work autonomously and as a team member in a small team environment
  • Ability to plan and work within deadlines
  • Attention to detail
  • Knowledge of Microsoft Office and General Computer literacy
  • Compliance with NSW Health Policy Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases as a Category A Staff

Desirable Criteria:

  • Previous experience within a Medical Records environment or dealing with confidential records
  • Experience with the WebPAS patient information system
  • Knowledge of basic medical terminology

Why Healthscope?
We care about your career at Healthscope.


No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.


Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families.

We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

We are the largest national private hospital operator and healthcare provider in Australia.

But why does that matter? Our team is made up of over 19,000 highly experienced people working across a range of roles and specialisations.

Supported by some of the best doctors in Australia, we come together to strive for better, sharing learnings, supporting each other, celebrating successes and facing challenges together.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

Applications close: 28th February 2023

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