Transactional Sales Professional

2 weeks ago

Melbourne, Victoria, Australia Vestas Full time

They ensure customer satisfaction by being the first point of contact for daily operational matters concerning transactional sales and tailor to meet the customer requirements.


As sales professionals, they coordinate activities between Services Sales, Customer Service Management (CSM), Supply Chain, Service Operations and other departments.


You will gain strong financial acumen to be able to create sound commercial proposals that bring value to the customer.

You will develop your B2B sales skills while being able to use financial and information systems skills that you have acquired in a learning environment with supportive colleagues.


Responsibilities
Together with the Account Manager, Customer Service Manager (CSM) or Product Manager the Transactional Sales Professional will:
Process customer requests (30%).

  • Clarify customer requirements.
  • Identify spare parts & service products through internal catalogues and documents
  • Raise and track internal support requests to the Technical Support functions.
  • Check availability of parts and resources.
Create quotes and performing follow-ups (25%)

  • Compile service scope, sales price, freight cost and other terms & conditions
  • Maintain opportunity record in the Salesforce CRM system and other databases
  • Perform followups with customers together with the Account Manager/CSM
Process orders (25 %)

  • Coordinate, track and document order fulfillment/execution
Issue invoice requests (15%)

  • Create invoice requests according to agreements
  • Track revenue for weekly/monthly forecast
Master data maintenance (5%)

  • Ensure customer data is up to date
  • Raise change request to Master Data team

Qualifications

  • Commercial or technical educational background
  • Good general technical understanding

Competencies

  • Commercial acumen and financial literacy
  • Diligence and attention to detail
  • Strong interpersonal skills
  • Teamplayer attitude
  • Strong customer & service mindset

Our Benefits

  • Join the World's Leading Wind Energy Solutions Provider
  • Excellent Career Development opportunities both Nationally and Globally
  • A workplace that embraces Diversity and Inclusion
  • Flexible workplace arrangements
  • 13 weeks Paid Primary Carers Leave
  • 3 weeks Paid Secondary Carers Leave
  • Employee Assistance Program

BEWARE - RECRUITMENT FRAUD

About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than our competitors in the renewable energy arena.

We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us.

With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.


With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination.

We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.

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