Roster Coordinator

2 weeks ago

Moonee Ponds, Victoria, Australia Farris Care Services Full time

Join Our Collaborative Team at Farris Care Services


Are you passionate about coordinating support services and fostering teamwork? Elevate your career as a Roster Manager / Service Coordinator at Farris Care Services, where your dedication to exceptional care will shine in a collaborative environment.


About Us:

At Farris Care Services, we're a close-knit team committed to making a positive impact.

As a Roster Manager / Service Coordinator, you'll play a pivotal role in ensuring our participants receive the highest standard of care.


Why Choose Farris Care Services?
-
Full-Time Position: Embrace a fulfilling full-time role.
-
Professional Development: Access ongoing learning opportunities.
-
Rewarding Environment: Be part of a team dedicated to delivering top-notch services.
-
Central Location: Our office is at Suite 2, 116 Pascoe Vale Road, Moonee Ponds VIC 3039.

Key Responsibilities:

As a Roster Manager / Service Coordinator, you will:

Participant Scheduling and Coordination:

  • Create, maintain, and update staff rosters for comprehensive shift coverage.
  • Assign staff based on availability, skills, and preferences.
  • Ensure equitable distribution of shifts and workload among team members.
  • Facilitate shift changes, manage replacements, and ensure service continuity.

Performance Management and Support:

  • Evaluate staff performance and provide constructive feedback.
  • Monitor staff attendance, manage leave requests, and maintain accurate records.
  • Identify areas for process improvement in rostering and staff management.

Compliance and Documentation:

  • Ensure adherence to labour laws, employment regulations, and industry standards.
  • Maintain accurate and updated participant records according to NDIS policies.
  • Contribute to the development and execution of Farris Care Services' service model.

Communication and Relationship Building:

  • Communicate effectively with staff regarding shifts, availability, and scheduling matters.
  • Collaborate with HR, operations, and support coordinators for effective communication.
  • Cultivate positive relationships with NDIS participants, families, and stakeholders.

Problem Solving and Process Improvement:

  • Identify areas for process improvement in rostering and implement initiatives.
  • Resolve scheduling conflicts, address staffing issues, and find solutions for an effective roster.

Qualifications/Requirements:

  • Current WWCC, Criminal Record Check, NDIS Screening Check, and First Aid Certificate.
  • Tertiary Qualifications in Business, Sciences, or Humanities.
  • Ability to manage teams and lead by example.
  • Proficient computer skills, including a strong understanding of Microsoft Suite.
  • Approval from the Disability Worker Exclusion Scheme (DWES) clearance.

Experience:

  • Scheduling or

Rostering Experience:
Previous experience in creating and managing staff schedules.

  • Familiarity with

Scheduling Software:
Proficiency in using scheduling software or tools.

  • Customer Service Exposure: Exposure to customer service aspects.

Skills:

  • Scheduling Expertise.
  • Effective Communication.
  • Problem-Solving Skills.
  • Attention to Detail.
  • Time Management.
  • Collaboration.
  • Adaptability.
  • Conflict Resolution.
  • Record Keeping.
  • Understanding of Labor Laws.
  • Client Relationship Management.
  • Continuous Improvement Mindset.
Farris Care Services is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Are you a highly motivated and skilled individual looking for an opportunity to contribute to a dynamic team?


Farris Care Services is currently seeking a Roster Manager / Service Coordinator to join our dedicated team in Moonee Ponds.

As a Roster Manager / Service Coordinator, you will play a crucial role in overseeing the functionality of our support workers, providing guidance and instruction to manage their service delivery and staff support.


Key Responsibilities

  • Creating, maintaining, and updating staff rosters to ensure adequate coverage for all shifts and service requirements.
  • Assigning staff members to specific shifts, considering their availability, skills, and preferences.
  • Distributing shifts and workload equitably among team members, ensuring fairness and efficiency.
  • Communicating with staff regarding their assigned shifts, confirming availability, and addressing any scheduling conflicts or issues.
  • Facilitating shift changes, arranging replacements for absent or unavailable staff, and ensuring smooth continuity of service.
  • Ensuring compliance with labor laws, employment regulations, and relevant industry standards in rostering and staff management.
  • Tracking staff performance and productivity, providing feedback, and addressing any performancerelated concerns.
  • Monitoring staff attendance, managing leave requests, and maintaining accurate reco

  • Case Manager

    2 weeks ago

    Waurn Ponds, Victoria, Australia Tradewind Australia Full time

    Contract Type: Permanent Location: Waurn Ponds Industry: Social Work Salary:Salary packaging + SuperannuationStart Date: 01/01/2023 Reference: BBBH317772_ Contact Name:Aged and DisabilityJob Published: Jan 05, 2023Case Manager (Aged Care)(82,500 + Salary Packaging + Superannuation)Benefits: Salary packaging to increase your takehome pay Work for a growing...

  • Casual Reception Officer

    2 weeks ago

    Waurn Ponds, Victoria, Australia Deakin University Full time

    Job no: 549560Work type: CasualLocation: Geelong - City, Geelong - Waurn PondsCategories: Administration, Customer ServiceCasual Hourly Rate:HEW 4 ($46.55 per hour + 11% superannuation)Employment Type:CasualLocation: Waurn Ponds and Waterfront campusesAbout the Role:Are you an organised and diligent customer service professional with shift work experience in...

  • Roster Coordinator

    1 week ago

    Moonee Ponds, Australia Farris Care Services Full time

    **Join Our Collaborative Team at Farris Care Services!** Are you passionate about coordinating support services and fostering teamwork? Elevate your career as a Roster Manager / Service Coordinator at Farris Care Services, where your dedication to exceptional care will shine in a collaborative environment. **About Us**: At Farris Care Services, we're a...

  • Roster Manager

    2 months ago

    Moonee Ponds, Australia Farris Care Services Full time

    **Location**: Moonee Ponds **Job Type**: Part-time Are you a highly motivated and skilled individual looking for an opportunity to contribute to a dynamic team? Farris Care Services is currently seeking a Roster Manager / Service Coordinator to join our dedicated team in Moonee Ponds. As a Roster Manager / Service Coordinator, you will play a crucial role...

  • Outside School Hours Care

    4 weeks ago

    Moonee Ponds, Australia TeamKids Full time

    Opportunities for career progression - On the job coaching - In-house training - Respectful and Supportive Managers - Staff events to celebrate your achievements - Paid Induction Training - Above award salary - Flexibility around your admin! Come and join our family! TeamKids has a full-time, permanent Director of Service vacancy in **MELBOURNE CITY...

  • Outside School Hours Care

    3 weeks ago

    Moonee Ponds, Australia TeamKids Full time

    Opportunities for career progression - On the job coaching - In-house training - Respectful and Supportive Managers - Staff events to celebrate your achievements - Paid Induction Training - Above award salary - Flexibility around your admin! Take the next step in your OSHC/ Childcare career and join TeamKids! TeamKids has a full-time, permanent Director of...

  • Aged Care Customer Service Officer

    3 weeks ago

    Moonee Ponds, Australia Doutta Galla Aged Services Full time

    We are looking for a warm and friendly full time Customer Service Officer / Receptionist for Doutta Galla Aged Services Queens Park in Moonee Ponds. To be successful, you will bring enthusiasm for customer service and administration with a dedication to assisting others. Coupled with excellent organisational and time management skills, you will have...

  • Regional Manager

    2 weeks ago

    Moonee Ponds, Australia For Health Group Full time

    Logic Health are growing rapidly, and with growth comes opportunity. As such, we are searching for an enthusiastic Regional Manager for our Victoria clinics. After a period of rapid expansion, this new role will act as a point of escalation to the Victoria occupational health assessment team. The responsibilities of the role include the management of...

  • Night Operations and Welfare Coordinator

    3 weeks ago

    Waurn Ponds, Australia Deakin University Full time

    **Job no**: 555637 **Work type**: Full-time **Location**: Geelong - Waurn Ponds **Categories**: Student Services - Based at our Geelong, Waurn Ponds Campus - Full-time and continuing - HEW 6 $89,012 - $96,126 + 17% Superannuation (pro rata, part time) **Who **are we?** Deakin is a cutting-edge public university in Victoria, revolutionising education...

  • Client Experience Coordinator, Waurn Ponds

    7 days ago

    Waurn Ponds, Australia Deakin University Full time

    **Job no**: 544705 **Work type**: Full-time **Location**: Geelong - Waurn Ponds **Categories**: Library Services - Ongoing position based in Waurn Ponds - Full time and continuing - HEW 7 $94,173 - $103,694 + 17% Superannuation Founded in 1974, Deakin is a public university in Victoria with 61,000 students across five campuses: Melbourne Burwood, Geelong...

  • Delivery Driver

    2 months ago

    Waurn Ponds, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** We are currently seeking a Delivery Driver for a full-time position, based from our **Repco Waurn Ponds** Store, managing and coordinating deliveries to our trade customers on a daily basis, MON-FRI roster. **Our Delivery Drivers**: - Safely deliver automotive parts and products to our trade customers, including...

  • Delivery Driver

    4 weeks ago

    Waurn Ponds, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** We are currently seeking a Delivery Driver for a full-time position, based from our **Repco Waurn Ponds** Store, managing and coordinating deliveries to our trade customers on a daily basis, MON-FRI roster. **Our Delivery Drivers**: - Safely deliver automotive parts and products to our trade customers, including...

  • Casual Reception Officer

    3 weeks ago

    Waurn Ponds, Australia Deakin University Full time

    **Job no**: 549560 **Work type**: Casual **Location**: Geelong - City, Geelong - Waurn Ponds **Categories**: Administration, Customer Service **Casual Hourly Rate**:HEW 4 ($46.55 per hour + 11% superannuation) **Employment Type**:Casual **Location**: Waurn Ponds and Waterfront campuses **About the Role**: Are you an organised and diligent customer...

  • Workplace Service Operations Administrator

    2 weeks ago

    City of Moonee Valley, Australia Manhattan Group Full time

    Workplace Service Operations Administrator Job details Here's how the job details align with yourprofile . Job type Full-time Shift and schedule Monday to Friday Location Moonee Ponds VIC Full job descriptionOur client is managing an exclusive blue-chip service company, shaping the future of workplace services in Melbourne and Australia wide. We're seeking...

  • Foreman

    2 weeks ago

    The Ponds, Australia Growthbuilt Full time

    Ongoing training and development provided - Permanent Role - we'll take you on our next project - Rotating Saturday roster **Who are we?** Throughout our 18-year history, Growthbuilt has built a strong reputation by establishing vibrant partnerships with our clients based on trust, transparency, and innovation. What sets us apart is our commitment to...

  • Team Leader

    2 weeks ago

    City of Moonee Valley, Australia Royal Flying Doctor Service of Australia Full time

    Share this content on your favourite social media platform: Join Australia's most reputable and iconic charity- Lead effective aeromedical transport of NEPT patients- Essendon location, full time, ongoing with salary packagingThe OrganisationProudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency road, aeromedical...