Communications & Engagement Advisor
1 week ago
Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra—we're there.
Primed and ready, quietly delivering some of the world's cleanest water for over five million residents and wildlife that call Melbourne home —just as we have for almost 130 years.
If you value making it count, diving in with curiosity, and doing what's right, you're in the right place.About the Role Reporting to the Communications & Engagement Manager, this is a pivotal role within our Marketing and Communications team.
As a Communications & Engagement Advisor, you will be responsible for developing, influencing and leading proactive communications and engagement initiatives, putting Melbourne's diverse community at the heart of our decision making and the delivery of our services.
In this role, you will drive Melbourne Water's Next Generation Community Engagement approach across Melbourne Water and our service providers to ensure a customer centric approach to project delivery.
This will be achieved through:
Developing, leading and evaluating integrated communication and engagement strategies (face to face and digital), plans and procedures for complex projects and business strategies being delivered by across Melbourne Water service portfolios.
Delivering consultation activities including stakeholder engagement activities, facilitation of community information sessions, door-knocking, digital engagement approaches and associated consultation and engagement materials.
Supporting a Community of Practice, focused towards delivering Melbourne Water's Next Generation of Engagement and other associated business improvement initiatives.
Providing advice and support to internal groups and delivery partners on managing complex and sensitive issues.Developing strong relationships with key customers and stakeholders, including internal project managers and agency officers.
Please note that this role is a fixed-term contract until May 2025.
The successful candidate will work on a part-time basis, 4 days a week.
About you Experience in developing and delivering proactive and innovative community engagement strategies on complex projects, business strategies or sensitive community issues.
Exceptional emotional intelligence, advocating on behalf of the community, whilst also ensuring business objectives are met.Exceptional social awareness and ability to quickly and creatively redesign engagement activities to meet community expectations.
Experience working in sensitive political environments.
Experience with online engagement techniques, social media and digital content creation.
Demonstrated experience working across the IAP2 spectrum.
High-level project management skills with proven ability in setting priorities, meeting deadlines, managing budgets and keeping accurate records to enable project reporting.
Your exceptional written and verbal communication skills, and ability to engage with various stakeholders will be keys to this role.
At Melbourne Water, we care about water and all life that springs from it.Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian's way of life, one drop at a time.
We walk the talk when it comes to flexible working – but that's not all.We support our people to achieve their potential by providing the freedom and flexibility to learn, explore and be true to themselves.
Our culture is underpinned by the values and behaviours that help us work together, to deliver on our strategy today, tomorrow, and for generations to come.
It embodies our unwavering commitment to three values that define us: Make it count, Dive in, and Do what's right.
At Melbourne Water, we're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.
We foster innovative and sustainable work practices.We offer a range of employee benefits that will make your experience at Melbourne Water rewarding, both personally and professionally.
Melbourne Water's long-standing commitment to Diversity and Inclusion, with an evolved focus on Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.
Research shows that many people apply to jobs when they meet an average of 60% of the criteria, while others apply only when they check every box.
So if you think you have what it takes, but don't necessarily meet every single point on the job description, please apply or get in touch.
We'd love to have a chat and see if you could be a great fit.How to apply
Click on the "apply" button and complete the online application form.
Advertised:15 May 2024 AUS
Eastern Standard Time Closing:29 May :55 PMAUS Eastern Standard Time#J-18808-Ljbffr
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