Customer Service Officer

7 days ago


Scoresby, Victoria, Australia New Start Full time

Immediate Start


We are looking for an enthusiastic
Customer Care Consultant to join our customer service team based in
Scoresby VIC, to provide an exceptional level of service to our growing customer base.


Your key responsibilities include but not limited to:

  • Inform customers of new product range and services where applicable
  • Understanding customer's sales history and proactively identifying requirements
  • Ensure customer requests are actioned in a timely manner within allocated timeframes
  • Take ownership in continuing and cultivating all customer interactions

What you will need to succeed:

  • Experience in a high-volume call centre, data entry or a previous role within a high-volume administration environment preferred
  • Forward thinker who can think outside the box
  • Outstanding customer service skills and the ability to work unsupervised in a small team
  • Clear verbal and written communication skills are necessary

Job Types:
Casual, Temp to perm

Salary:
$ $35.00 per hour

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • Are you Covid Vaccinated
- when can you start?

Experience:

  • Inbound call centre: 1 year (preferred)
  • Administration: 1 year (preferred)
  • Customer service: 1 year (preferred)

Licence/Certification:

  • Drivers licence (preferred)

Work Authorisation:

  • Australia (preferred)


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