Customer Service Advisor

1 week ago

Scoresby, Victoria, Australia Cummins Inc. Full time

Customer Service Advisor - Parts

Description

Customer Service Advisor - PARTS
Our culture believes in _POWERING YOUR POTENTIAL_.

We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.


We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.

That's what _#LifeAtCummins_ is all about.

We are looking for a talented Customer Service Advisor to join our team specialising in Customer service _PARTS_ department, and support for our Customer Support Centre in Scoresby

In this role, you will make an impact in the following ways:

  • Act as the first point of contact for our valued customers across the South Pacific region
  • Assisting with parts interpretation and the provision of required parts
  • Advise on part suitability and talk your customers through the best solution for the job
  • Orders and quotes will be received and processed in a timely manner

To be successful in this role you will need the following:

  • Previous customer service and administrative experience
  • Adaptability to new software and processes
  • Salesforce experience an advantage
  • The ability to prioritise complex tasks
  • Experience and a keen interest in the Automotive industry or engines highly desired
  • Must be able to work a Rotating Roster
  • Office based 2 days and Working from home
  • High attention to detail
  • Applicants must reside and hold Australian Citizenship/Perm Residence to be considered for this role.

Compensation and Benefits
Competitive hourly rate paid as a permanent salary. Overtime penalties. Uniform. Further training. Participation in an annual variable compensation (bonus) program. Income Protection continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

  • At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._
    Compensation and Benefits

Qualifications

Customer Service Advisor - PARTS
Our culture believes in _POWERING YOUR POTENTIAL_.

We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.


We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.

That's what _#LifeAtCummins_ is all about.

We are looking for a talented Customer Service Advisor to join our team specialising in Customer service _PARTS_ department, and support for our Customer Support Centre in Scoresby

In this role, you will make an impact in the following ways:

  • Act as the first point of contact for our valued customers across the South Pacific region
  • Assisting with parts interpretation and the provision of required parts
  • Advise on part suitability and talk your customers through the best solution for the job
  • Orders and quotes will be received and processed in a timely manner

To be successful in this role you will need the following:

  • Previous customer service and administrative experience
  • Adaptability to new software and processes
  • Salesforce experience an advantage
  • The ability to prioritise complex tasks
  • Experience and a keen interest in the Automotive industry or engines highly desired
  • Must be able to work a Rotating Roster
  • Office based 2 days and Working from home
  • High attention to detail
  • Applicants must reside and hold Australian Citizenship/Perm Residence to be considered for this role.

Compensation and Benefits
Competitive hourly rate paid as a permanent salary. Overtime penalties. Uniform. Further training. Participation in an annual variable compensation (bonus) program. Income Protection continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

  • At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._ **Compensation and Benefit

  • Customer Service Advisor

    1 week ago

    Scoresby, Victoria, Australia Cummins Full time

    Customer Service Advisor - PARTS INTERPRETEROur culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.We believe in flexibility for you to explore your passions while making an impact through...

  • Customer Service

    1 week ago

    Scoresby, Victoria, Australia APS Group Full time

    About the Company:APS have partnered with one of Australia's leading Consumer Electronics and Home Appliance brands, to assist them in finding their next customer service officers to join their vibrant call centre team on a 12-month fixed term contract, with the possibility of view to permanent.Shifts available: Monday to Friday, 8.30am 4.30pm Monday to...

  • Customer Service Officer

    1 week ago

    Scoresby, Victoria, Australia CSR Full time

    CSR Limited is a leading Australian manufacturing business with a rich history. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.The OpportunityWithin our Victorian Bradford and Monier customer service team we...

  • Customer Service Consultants

    7 days ago

    Scoresby, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the Company:_"Our people are the heartbeats of our organisation and are empowered to bring their authenticity to the workplace. Our culture of collaboration drives our diverse way of thinking and passion for continual evolution. We are Immer Besser"._Our client, Miele Australia is an independent family owned company who have been in...

  • Customer Service Consultants

    7 days ago

    Scoresby, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the Company:Our client, Miele Australia is an independent family owned company who have been in operation for over 120 years. Miele is the industry leader in terms of product innovations and business models with a focus on sustainability. Miele offer a range of products and pride themselves on the performance, quality, durability and...

  • Customer Service Consultants

    7 days ago

    Scoresby, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the Company:Our client, Miele Australia is an independent family owned company who have been in operation for over 120 years. Miele is the industry leader in terms of product innovations and business models with a focus on sustainability. Miele offer a range of products and pride themselves on the performance, quality, durability and...

  • Customer Service Consultants

    1 week ago

    Scoresby, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the Company:Our client, Miele Australia is an independent family owned company who have been in operation for over 120 years. Miele is the industry leader in terms of product innovations and business models with a focus on sustainability. Miele offer a range of products and pride themselves on the performance, quality, durability and...

  • Customer Service Officer

    7 days ago

    Scoresby, Victoria, Australia New Start Full time

    Immediate StartWe are looking for an enthusiastic Customer Care Consultant to join our customer service team based in Scoresby VIC, to provide an exceptional level of service to our growing customer base.Your key responsibilities include but not limited to:Inform customers of new product range and services where applicable Understanding customer's sales...

  • Customer Service Consultant

    1 week ago

    Scoresby, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the Company:Our people are the heartbeats of our organisation and are empowered to bring their authenticity to the workplace. Our culture of collaboration drives our diverse way of thinking and passion for continual evolution. We are Immer Besser.Our client, Miele Australia is an independent family-owned company who have been in...

  • Customer Service Officer

    1 week ago

    Scoresby, Victoria, Australia Page Personnel Full time

    Temporary to Permanent Role- $32 - $34 Plus Superannuation Per HourAbout Our Client:Reporting to the Operations Manager, your main role and responsibilities will include but not limited to:High-volume sales order data entry of customer orders, daily, using SAP. Answering inbound calls from customers. Forwarding customer feedback and complaints to the...

  • Customer Service Consultant

    1 week ago

    Scoresby, Victoria, Australia Chandler Macleod Full time

    "Our people are the heartbeats of our organisation and are empowered to bring their authentic workplace. Our culture of collaboration drives our diverse way of thing and passion for continual evolution. We are Immer Besser"About the Company:Our client, Miele Australia is an independent family-owned company who have been in operation for over 120 years. The...

  • Customer Service Representative

    1 week ago

    Scoresby, Victoria, Australia Veritas Recruitment Pty Ltd Full time

    Work Type: Temporary Full TimeWork Mode: OnsiteIndustry: Call Centre & Customer ServiceLocation: Scoresby VictoriaSalary:$ $35.00 Per HourReference: BH26761Working for a worldwide marketer and distributor of consumer products, we are seeking an experienced Customer Service Representative to join a highperforming team for a 6month period.Located in Scoresby,...

  • Customer Service/administration

    7 days ago

    Scoresby, Victoria, Australia New Start Australia Full time

    Customer Service / Administrator All rounder Monday to Friday 8.30am to 4.30pmOur Client is Australia's leading supplier of industrial and safety products. Right now they are looking for a Customer Service / Administrator allrounder to join their friendly team based at Scoresby VicAbout you: Experience in a Customer service / Administration role Excellent...

  • Admin / Customer Service

    7 days ago

    Scoresby, Victoria, Australia Labour Hire and Recruitment Full time

    ABOVE AWARD WAGES FULL TIME HOURS M F LARGE RESPECTABLE COMPANYAdministrator / Customer Service$33.00 Per HourOur Client is an Australian owned company. Based in Melbourne's Eastern Suburbs, they are a major supplier of electrical appliances.They are currently seeking anAdministrator.The role will focus on the administrative needs of the local office, data...

  • Customer Service Consultants

    7 days ago

    Scoresby, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the Company:Miele Australia is an independent family-owned company who have been in operation for over 120 years. Miele are the industry leader in terms of product innovations and business models with a focus on sustainability. Miele offer a range of products and pride themselves on the performance, quality, durability and service of...

  • Customer Service Consultants

    1 week ago

    Scoresby, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the Company:We are proud to partner with Miele Australia, an independent family-owned company who have been in operation for over 120 years. Miele are the industry leader in terms of product innovations and business models with a focus on sustainability. Miele offer a range of products and pride themselves on the performance, quality,...

  • Customer Service/administration

    7 days ago

    Scoresby, Victoria, Australia New Start Australia Full time

    Customer Service / Administrator All rounder Monday to Friday 38 hours per week Excellent career opportunityOur Client is Australia's leading supplier of industrial and safety products. Right now they are looking for a Customer Service / Administrator allrounder to join their friendly team based at Scoresby VicAbout you: Experience in a Customer service /...

  • Customer Service Administrator

    7 days ago

    Scoresby, Victoria, Australia Chandler Personnel Full time

    Work for a leader in health care services in Melbourne's South East. This is a great opportunity for someone who wants to be involved in the procurement process.- Essential Skills- some experience in customer service, call centre or procurement/supply chain/logistics background- experience using Microsoft suite, ERP system familiarity- Responsibilities-...

  • Customer Service Representative

    1 week ago

    Scoresby, Victoria, Australia Veritas Recruitment Full time

    Working for a worldwide marketer and distributor of consumer products, we are seeking a Customer Service Representative to join this high-performing team for a 6-month period.Located in Scoresby, this key role will require you to create an extraordinary customer experience and deliver incredible customer satisfaction. In addition, your versatility will...

  • Customer Service Representative

    7 days ago

    Scoresby, Victoria, Australia Veritas Recruitment Pty Ltd Full time

    Work Type: Temporary Full TimeWork Mode:Industry:Location: Scoresby VictoriaSalary:$ $34.00 HourlyReference: BH25975Working for a worldwide marketer and distributor of consumer products, we are seeking a Customer Service Representative to join this highperforming team for a 6month period.Located in Scoresby, this key role will require you to create an...