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Claims Assistant

3 months ago


Melbourne, Victoria, Australia Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.

A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.


A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.

If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here.

Join us and contribute to Sedgwick being a great place to work.

Great Place to Work

Top 100 Most Loved Workplace

Forbes Best-in-State Employer

Claims Assistant

What you will do in your new role

You will focus on providing outstanding service and claims administration to our Loss Adjusters.

On a regular basis you will:

  • Set up and enter new claims into the system
  • Update the system with review notes and additional inputs
  • Process payments-
  • Assist with driving claims to settlement.


Important for your success- Previous administration or customer service experience in a corporate environment- Well organised and good communication skills.

- Motivated to build a career in insurance- Open to learning experiences

What you will get- A structured and supportive career pathway that can lead you into becoming a loss adjuster- Financial support to complete your Diploma in Loss Adjusting- A bespoke hybrid working environment - we will support you on what works best- Additional superannuation amount- Access to loads of retail discounts- Entry to Sedgwick University Australia - our very own training framework to provide you with opportunity to complete a wide range of courses


If you are looking for a role with variety that will help you build your career towards becoming a loss adjuster we would love to hear from you.

Sedgwick is an Equal Opportunity Employer.