Process Analyst

2 weeks ago


Hawthorn, Victoria, Australia Scope (Aust) Full time

About Scope
Scope's purpose is to create meaningful opportunities for people with disability to belong and thrive.

We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), lifestyle options and therapy across 100 locations in Victoria.


About The Role
Scope has an exciting and unique opportunity for a Process Analyst.

In collaboration with the Project Managers, other colleagues within the ePMO and ICT Division, you will be responsible for:

  • Gathering and analysing data to understand systems within the business for process improvement.
  • Documenting current and future states of business processes with the view to optimisation and/or automation opportunities.
  • Facilitating workshops with key stakeholders to gather and analyse business requirements on large scale initiatives.
  • Ensuring optimised processes are built into new operating models.
  • Providing concise, clear process documentation to support training, change management, testing and assurance across programs and enabling effective handovers business owners.
  • Identifing and executing ideas for continuous improvement and innovation

About You
This is the perfect opportunity for someone looking to expand and build on their skills as a Process Analyst

We are seeking someone with:

  • Minimum 2 years in business process analysis focusing on Process Architecture, Process Framework development, capability modelling and process modelling.
  • Demonstrated experience developing tools and techniques to capture knowledge and business processes.
  • Extensive experience with business process mapping and optimisation, process reengineering, business requirements documentation, gap analysis and continuous improvement delivery models.
  • Experience using processing mapping, project management and visualisation tools such as Visio, Signavio or similar tool/s (desirable).
  • Superior verbal, written and visual communication skills with the ability to build rapport quickly

Scope as an Employer
View our stance on inclusion and diversity, human rights and our Covid-19 policies.

Take your career on a journey with Scope and work proactively with us to achieve our purpose

  • Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. As part of our Covid19 response the Scope Covid19 policy requires all our employees regardless of the job to have received at least 3 doses of a Covid19 vaccine. Please note that the offer will be conditional on meeting these requirements._

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