General Services Manager

2 weeks ago

Newcastle, New South Wales, Australia Compass Group Australia Full time
General Services Manager
Competitive Remuneration
Newscastle NSW

  • Medirest is built on the foundation of trust, integrity and openness, we care passionately about the role we play in the lives of those within our care. Whether it's a welcoming smile and greeting from our porter, a barista serving a cup of coffee or a security guard helping someone to find their way, our purpose is to provide care and empathy in all interactions._

The Position
Based in Newcastle NSW, the General Services Manager oversees and manages non-medical services.

The scope of this role primary focuses on leading the Medirest team (Management, Administration, Food Services, Cleaning, Waste, Security, Materials Distribution, Help Desk and Retail operations) and creating a performance culture that leads to mutual success for Compass Group and the client, enabling the achievement of business objectives.


  • Effectively oversee all contracted services within the facility ensuring they're performing to the highest standard including quality, cost, safety and service delivery
  • Develop and maintain a strong client and contractual relationships with key stakeholders.
  • Develop the operational quality and safety leadership capabilities across the Management team in order to provide exceptional service to our client and drive growth through our client partnership.
  • Foster a culture of care and respect in the workplace and lead people related initiatives to drive team engagement
  • Maintain exceptional financial stewardship and budget control, achieve profit targets and identify business growth opportunities through contract expansion
  • Ensure all compliance and company policies are adhered to, and oversee and promote good contract governance

The Person

  • Previous management experience within healthcare
  • Facilities management experience leading and inspiring operational teams to deliver results
  • Proven experience in the development of high performing teams
  • Strong commercial acumen with proven ability in financial management
  • Strong contract management experience including the management of subcontract services
  • Excellent communication (verbal and written) and presentation skills
  • Welldeveloped negotiation and influencing skills
  • Qualifications in Management are advantageous
  • As an occupational requirement of this role the successful applicant will be required to meet site entry requirements including but not limited to a current National Police Clearance & relevant Immunisation Schedule._

The Benefits

  • Fantastic leadership opportunity in a Public Private Partnership
  • Regional NSW location with a great work life balance
  • Being part of a global organisation that promotes progression throughout different sectors, regions and countries
  • Opportunity to contribute to the healthcare outcomes of the local community that you live in
  • Being part of a National hospital sector leadership team with peers across the eastcoast
  • Paid parental leave

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