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Support Officer

3 months ago


Melbourne City Centre, Victoria, Australia Victorian Building Authority Full time

We currently have a part-time, permanent opportunity for an efficient, customer focused professional to join the VBA, providing support and administrative services to the Audit & Inspections team.

Initial training required in the office and then work can be completed from home with 1 day per week from our Docklands office location.

A fantastic opportunity for the experienced admin professional, the Support Officer is responsible for providing a range of administrative support in a diverse and varied role.

Core functions of the role include preparation of various correspondence and documentation, records management, liaising with internal and external stakeholders, providing procurement support, scheduling of appointments, monitoring of various inboxes and supporting the team to efficiently resolve issues.


Who we are looking for:

  • Experienced customer service, processing and administration professionals.
  • Good problemsolving skills with the ability to dissect requests and find solutions.
  • Good verbal, written and interpersonal skills with the ability to provide clear and concise documentation and support
  • Good organisational skills with the ability to juggle multiple tasks and meet deadlines
  • Prior experience scheduling for trades would be well regarded.
VBA Commitment

We value and encourage flexibility for all, and so we support all our roles to be worked flexibly in some way, including part-time, to support a diverse, adaptive, and high-performing workforce.

We encourage you to discuss flexible work options with the hiring manager during the recruitment process.
Working at the VBA - what you can expect

  • A hybrid working model
  • Challenging work and a continuous learning environment
  • Flexible work options including parttime, compressed work schedules, flexible start and finish times, and purchased leave options.
  • A competitive salary, 10.5% superannuation and an annual Agility Allowance

How to apply:

We require you to upload:

  • A detailed copy of your resume.
  • A cover letter outlining your relevant experience and how it aligns to the role

Please note:

  • As a public sector standard, generally all new employees will start at the base entry level and increment throughout the salary range each year based on performance. Current public sector employees at the same grade will be considered for a transfer of entitlements with evidence. A request above entry level may be considered in certain circumstances.