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Assistant Store Manager

3 months ago

City of Monash, Australia Williams-Sonoma, Inc. Full time

Our Pottery Barn store in Chadstone, is seeking a results-driven, customer-focused, dynamic Assistant Store Manager. The role entails delivering exceptional customer service, leading brilliant teams, and inspiring great performance.

As an Assistant Store Manager, you will:

  • Identify opportunities, develop and execute strategies, analyse daily, weekly and monthly reports to achieve KPIs.
  • Set daily, weekly and monthly sales goals.
  • Support company promotions and sales events.
  • Coach and develop team members to drive individual and team performance.
  • Provide exceptional customer service to achieve world-class service standards.
  • Drive our Design Services business area by motivating associates.
  • Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy.

We think you'll be successful in this role if you:

  • Have experience in retail, ideally in furniture.
  • Are passionate about customer service and enhancing our customers' lives at home.
  • Love to coach, mentor, inspire and help grow your team in order to meet and exceed goals.
  • Thrive in an entrepreneurial environment and are consistently looking for ways to think outside the box.
  • Have proven success achieving results both independently and through others by fostering a spirit of teamwork.
  • Are not afraid to go above and beyond to exceed a customers' expectations to close a sale.
  • Have excellent communication, organisation and leadership skills.
  • Have the critical thinking skills to creatively identify challenges and develop action plans in a timely manner.
  • Are able to independently lead yourself and others to achieve results.

You'll love working here because:

  • We're a successful, global, fast-growing, data-driven company with an entrepreneurial vibe.
  • We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands.
  • We love to promote internally, and offer many development opportunities through training, coaching and cross-brand and cross-function career moves.
  • We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation.
  • We live and breathe client experience.
  • We have a smart, experienced leadership team that are open to fresh ideas.
  • We believe in autonomy and reward you for taking initiative.
  • We get to be creative daily and we have fun

If you are passionate about leading dynamic teams and delivering world-class service, apply today

Please note, this is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster. Only those holding the required work rights in Australia will be considered.


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