Store Manager

1 week ago


City of Monash, Australia Pandora AS Full time
About the Role

The Store Manager will be the ultimate Pandora ambassador, embodying the brand's culture and values. As a key member of the team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Leadership and Team Management
    • Coach and manage a team of Assistant Store Managers and Retail Assistants to achieve sales targets and KPIs.
    • Develop and implement strategies to improve store performance and customer satisfaction.
  • Sales and Customer Experience
    • Create a high-performance selling environment that exceeds customer expectations.
    • Develop and implement sales strategies to drive revenue growth and customer loyalty.
  • Operational Excellence
    • Ensure efficient store operations, including visual merchandising, inventory management, and loss prevention.
    • Implement and maintain high standards of store appearance and maintenance.
  • Talent Development and Succession Planning
    • Identify and develop talent within the team to ensure succession planning and internal mobility.
    • Provide coaching and training to team members to enhance their skills and knowledge.
Requirements
  • Leadership and Management Experience
    • At least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • Business Acumen and Analytical Skills
    • Strong business acumen and analytical skills to drive sales growth and customer satisfaction.
  • Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills to build strong relationships with team members, customers, and stakeholders.
  • Technical Skills
    • Proficiency in Microsoft Office 365 Suite, POS systems, and applicant tracking systems.
What We Offer
  • Competitive Rewards Package
    • Generous staff discount on all Pandora products.
    • A day off on your birthday.
    • Subsided Health Insurance.
    • Retail Bonus Scheme.
    • Employee Assistance Program.


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