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Customer Service Representative
3 months ago
Australia's leading agribusiness making a difference - growing our world from the ground up.6 Month Fixed Term contract Based in Kwinana Beach, WAWhy Nutrien Ag Solutions? If you want a career that makes a difference, then come work with us at Nutrien where your purpose for coming to work every day is real and impactful - Going Further for Australian farmers.
We're a local employer, with a local heartbeat, and global resources with safety, inclusion, integrity, and results at our core.
If you've never thought about the agriculture industry, it's time to explore opportunities you've never dreamed of while making a real difference.
We are currently seeking a Customer Service Representative to join our Kwinana Beach team on a 6-month contract.
About the opportunity:
Reporting to the Customer Service Manager Fertiliser WA, your role will provide support to our broad network of Branches, Agents and Customers.
In addition, you will:
Ensure prompt and accurate processing of customer bulk granular and liquid fertiliser orders.
Handle customer bookings requests and product enquiries.
Initiate follow-up action required to complete Customer's requests/enquiries.
Resolve issues for the release of incomplete orders and fielding a range of customer calls and account queries.
Liaise with internal stakeholder and ensure accounts are balanced.
Contract Entry, Amendment Processing and Contract Cancellations all processed in a timely and accurate manner.
About You:
Have a proven background providing excellent customer service and problem solving.
Be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and get the job done.
Strong attention to detail.
High level of PC literacy, MS Office, and data entry.
Experience with ERM Software SAGE and or SAP (Highly desirable).
Why work for us? A competitive remuneration package |Purchased leave scheme benefits | An additional day of leave – Nutrien Day | Gender neutral parental leave policy | A supportive and engaging environment that will support personal/professional development |Opportunities to support community partnerships across our network | Be a member of a company committed to feeding the future | Ongoing training and development to pursue individual ambitions | A culture of learning Apply today If this sounds like the right opportunity for you, click on the APPLY button.
This job will remain posted until filled.
In accordance with Nutrien Ag Solutions' policies, you may be required to undergo a pre-employment background and medical.
All considered applicants will need to undergo a VEVO/visa check.
At this time only candidates with an existing and future right to work in Australia will be considered.
While we appreciate all applications we receive, only candidates under consideration will be contacted verbally.
All other applicants will be advised of the outcome of their application via email at the conclusion of the recruitment process Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through.
