Relationship Manager, Agent Partnerships

1 week ago

Melbourne, Victoria, Australia Flywire Full time
Relationship Manager, Agent Partnerships (Education)

Are you ready to embark on a new journey? Join us as a FlyMate

Passion, excitement, and global collaboration are at the heart of being a FlyMate. At Flywire, our goal is to facilitate the world's most crucial and intricate payments. We leverage the Flywire Advantage - a blend of our cutting-edge payments platform, exclusive payment network, and industry-specific software to assist our clients in receiving payments and enabling their customers to pay effortlessly, regardless of their location.

If there's something more we need to be truly unstoppable, perhaps it's you

Who we are:

Flywire is a global payment facilitation and software firm established ten years ago to address high-stakes, high-value payments in the education sector through modern technology.

Today, we have digitalized payments for over 3,500 global clients spanning education, healthcare, travel, and B2B sectors, covering 240+ countries and territories and supporting 140+ currencies. And this is just the beginning

With a workforce of 1,100+ FlyMates worldwide, representing 40+ nationalities and operating from 12 global offices, we are seeking individuals to join us in the next phase of our journey as we continue to expand.

The Opportunity:

At Flywire, we are in search of a Relationship Manager who will take charge of nurturing key agent relationships, focusing on implementing strategies to enhance agent utilization of the Flywire Agent Solution and drive growth within the region.

  • Collaborate closely with the Senior Partnership Manager to implement strategies aimed at boosting agent sales growth and exploring cross-selling opportunities
  • Manage and reinforce existing customer relationships while fostering revenue growth through cross-selling our products and services, including Payments and Overseas Student Health Cover
  • Serve as the primary contact for agents and ensure prompt responses to inquiries
  • Facilitate the onboarding of new agents through in-person and virtual training sessions
  • Cultivate and enhance crucial internal and external stakeholder relationships to execute growth strategies

What We're Seeking:

  • Bachelor's Degree in Business, Communications, Marketing, Management, or a related field
  • Minimum of 3 years of experience in the International Education Market (Experience with Education/migration agents is advantageous)
  • Knowledge of Overseas Student Health Cover is a plus
  • Demonstrated track record of meeting or exceeding cross-selling targets and adept stakeholder management skills
  • Strong communication and interpersonal skills, with the ability to establish robust relationships with customers and internal stakeholders
  • Excellent analytical and problem-solving capabilities, understanding of intricate products and services
  • Self-driven and results-oriented individual who can work autonomously and collaboratively
  • Proficiency in a second language is beneficial
  • Adaptability to change and thrive in a dynamic work environment
  • A proactive candidate with a positive, can-do attitude

Technologies We Utilize:

What We Offer:

  • Competitive compensation package, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start Program – Comprehensive Global Induction Program to meet our Executives and Global Teams
  • Collaboration with talented individuals who will challenge you, explore their experiences through #InsideFlywire on social platforms
  • Vibrant and international team (virtual collaboration for years)
  • Wellness Initiatives (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with global colleagues
  • Contribute significantly to our success - each FlyMate makes a difference
  • Ample time off, including FlyBetter Days for voluntary work in a cause of your choice and Digital Disconnect Days
  • Excellent Talent & Development Programs (Managers Taking Flight – for new or aspiring managers)

Apply today and kickstart your journey

We are eager to learn more about you. Throughout our selection process, you will interact with various FlyMates, including the Hiring Manager, team peers, the VP of the department, and undergo a skills assessment. Your Talent Acquisition Partner will guide you through the process and be your main point of contact for any queries.

Flywire upholds equal employment opportunities. With a diverse workforce comprising over 40 nationalities across 14 offices, and with diversity and inclusion as a fundamental aspect of our workforce agenda, we consider our FlyMates as our most valuable asset and are enthusiastic to witness the evolution of our unique culture with each new addition.

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