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Cluster Revenue Manager

3 months ago

Upper Kedron, Queensland, Australia Ingenia Communities Full time
You might not have heard about Ingenia before, and we tend to fly under the radar.

Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets.

We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.


About The role

OPEN TO PART TIME OR FULL TIME CANDIDATES
We are looking for a
Cluster Revenue Manager to support our rapidly expanding Ingenia Holiday Parks portfolio.

Reporting to the National Revenue Manager, Tourism, your responsibilities will focus on
revenue and yield management for a cluster of parks in your respective portfolio.

You will provide specialist revenue support & analysis for the park managers at a property level and collaborate with the broader Ingenia Holiday Parks Team.


Please note:

our current office location is in Kedron, however we are relocating to state-of-the-art office accommodation in Hamilton in August 2023.



Responsibilities

  • Daily rate and inventory management for properties to ensure revenue is optimised in accordance with market conditions and growing market share
  • Ensure revenue management processes are in place across the portfolio, implementing the strategy determined per asset on daily basis
  • Conduct ongoing competitor pricing to ensure proper rate positioning.
  • Responsible for the efficient updating of demand planning and quoting group business
  • In conjunction with the National Revenue Manager, initiate and control yield management initiatives, and configure rates to comply with agreed revenue strategies
  • Clear understanding of all revenue related statistics at all of your properties; i.e. pick up trends by accommodation type, price demand, season, stay time etc.
  • Track and review booking pace of parks on a daily basis
  • Forecast revenue at each property
  • Identify opportunities for new reporting and analytics tools to assist the Revenue and Park Management teams to make informed decisions
  • Conduct weekly/fortnightly revenue meetings with the park managers in your portfolio to review performance and recommend actions
  • Travel to parks as required to develop relationships and instil best practice in revenue and yield management
  • Assist the Revenue Systems Specialist in maintaining the PMS and handling queries from the network
  • Assist front line teams by assisting to develop best practice methods in data integrity
  • Maintain rate and package information in distribution channels (direct digital, OTA's and marketing affiliations selling channels)
  • Ensure rate parity and integrity across Ingenia website and all third party channels

You bring

  • Relevant tertiary and / or industry qualification
  • Previous experience using a hotelbased PMS system, e.g. Opera or RMS
  • Trained in Newbook and PowerBI is advantageous but not essential
  • Practical revenue management experience in the accommodation/travel industry
  • Willingness and flexibility to travel regularly throughout the network as required
  • Effective and efficient use of the Microsoft Office suite
  • Advanced Excel skills
  • Confident communication skills and an ability to build rapport with a variety of stakeholders
  • Strong analytical and problem solving skills
  • Indepth understanding of property operations
  • Attention to detail and effective time management
**Culture and Benefits