Claims Consultant

**Introduction**:
About us

At AimBig, we’re an employment services provider who’s bigger than employment. This means we support people to secure, maintain and thrive in meaningful work, and businesses of all sizes to recruit a valuable and diverse workforce.

**Description**:
About the Role
As a Claims and Compliance Consultant for either of our contracts (WFA/DES) your duties will include, but are not limited to:

- Processing all outcomes in a timely manner and adhering to all contractual requirements, reviewing and analysing all claims to maximise revenue.
- Process and action employment fund.
- Processing special claims and overrides.
- Review and process wage subsidy payments and reimbursements
- Identifying areas of risk, implementing strategies and relaying relevant information to management.
- Managing all company fall overs, assessing the evidence and determining the best outcome.
- Developing comprehensive training documents and checklists for all Aimbig staff on claims management, including documentary evidence requirements and other areas identified areas that require training.
- Using government and third-party systems to store and document all information and required evidence.
- Providing comprehensive reports to management including outstanding revenue, forecasting and other reports that are required or requested management.
- Conducting regular internal audits.
- Working with managers to ensure areas of risk identified in audits are being addressed, provide support, guidance and advice and follow up as required.
- Assisting with providing and collating information for all government audits in a timely manner and provide reports on identified non-compliance and financial risks.
- Developing internal resources for managers and employees, including delivering training creating templates and checklists to ensure all employees are performing their role compliantly.
- Delivering training based on audit finding and areas of risk as and when required
- Keeping up to date with government guidelines and providing education and support to employees on updates, changes and responding to any questions they may have.

**Benefits of working with us**:

- Competitive salary on offer + super, with option for uncapped bonus and biannual salary reviews.
- Job security
- 4 additional "You Days" per year
- Phone, Laptop, and cloud-based platform, along with all the remote admin support designed to allow time to focus on your clients
- Professional development education allowances
- National footprint with 96 locations
- Growing within a connected, supportive workplace that values people first

**Skills and Experiences**:
About You
- Background and knowledge in Employment service is highly desirable
- You are a passionate and driven individual, who thrives in a high-performance culture
- Strategic thinker and outcome orientate
- Compliance and quality focused
- Ability to time manage and meet deadlines
- A resilient attitude with the ability to adapt
- Strong attention to detail
- A team player
- Valid driver's license
- Please note: Mandatory COVID-19 vaccinations may be required for this position, in accordance with relevant Public Health Orders across all States and Territories. In these circumstances, evidence of vaccination will be required prior to an offer of employment.

Next steps

We put people first. Let’s create the future together.