Workforce Partner

2 weeks ago

North Sydney Council, Australia Ability Options Full time
Opportunity to join a progressive and inclusive team

  • Expanding organisation with multiple career pathways
  • Work laptop + phone + training and development

Our mission is to support people who need assistance to achieve their aspirations and inclusion in the community. We have hundreds of talented people at Ability Options across NSW who play a crucial role in achieving the mission.


As Workforce Partner, you will be focused on providing ongoing support to customers and employers within the Disability Employment Services (DES) program to ensure sustainable employment and outcomes are realised.

In this role, you will devise interventions and solutions and works with the customers and employers to implement them in the workplace.

Your key responsibilities include, but are not limited to:

  • Build and maintain effective customer and employer relationships
  • Gain understanding of the role requirements and assess customer fit and training needs
  • Work with customer and employer to ensure smooth transition into the workplace
  • Maintain regular contact and provide ongoing support with customers and employers
  • Deliver effective and timely communication and post placement care to both employers and customers
  • Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence
To be successful in this role, you will have:

  • Proven experience in job seeker service delivery and mentoring
  • Highly developed problem solving and negotiation skills
  • Excellent verbal and written communication skills and able to adapt style to suit audience
  • Ability to prioritise workload, use initiative and multitask
  • Ability to work effectively and collaboratively as part of a team
  • High level of computer literacy
  • Driver Licence (minimum P2)
  • Police Check and WWCC (willing to obtain)
  • Knowledge of and commitment to child safe standards and mandatory reporting requirements
  • Covid19 Vaccination Evidence (minimum 2 doses)

Culture & Benefits


Ability Options is a value driven organisation where the people we support are at the centre of everything we do.

We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training.


In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program, flexible work arrangements including RDOs and the ability to significantly increase your take home pay with not-for profit salary packaging.


  • Ability Options is committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability._

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