Support Branch Team Leader

1 week ago


Clayton South, Victoria, Australia Kennards Hire Full time
Support Branch Team Leader

Clayton, VIC

  • Largest familyowned equipment hire company in ANZ and still growing
  • Culture is our secret saucewe care about our team mates & customers like family
  • Ongoing training & career development opportunities
Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the best.

And by being the best, we are committed to sustainable growth and innovation for the benefit our customers, our people and Kennards Hire.

And with 86% of our people telling us they think Kennards Hire is a Great Place to Work, we think that's pretty awesome


Some of the things our people have told us make Kennards Hire a Great Place to Work include: their team mates; the care and inclusiveness we show each other; that our people's safety is a priority; and how everyone works together to live our values.

Not to mention the birthday and employee anniversary celebration cakes and BBQs

About the role


The primary purpose of the Support Branch Team Leader is to manage and support a team of locally based Customer Service Agents to respond to inbound and outbound call needs, delivering exceptional customer service.

Exceptional service involves identifying the best solution to meet a customers' need.

About you

  • Demonstrated previous experience in a supervisory role and the ability to delegate tasks and coach others
  • Enjoy the coaching of others
  • Have experience creating individual development plans based on performance
  • Strong problem solving skills
  • Planning skills with the ability to adapt to changing priorities
  • Rostering and scheduling skills
  • Excellent customer service skills
  • Have high attention to detail
  • Excellent interpersonal, written and verbal communication skills

Why join the family

  • We are Australia and New Zealand's largest familyowned equipment hire company
  • Our values are at the heart of everything we do; One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan
  • We offer great Benefits & Rewards such as;
  • Profit Share bonus
  • Paid Parental Leave
  • Extensive training and development throughout your career with us
  • Career progression and internal transfer opportunities across state and international borders
  • Staff discount rates on our hire gear
- 'Access to our employee benefits program including discounts on insurance, eye care, travel and more

  • Annual Awards night, Team BBQs and many other fun social event

  • Team Leader

    1 week ago


    Clayton South, Victoria, Australia Auto Parts Group Pty Ltd Full time

    Monday to Friday - No weekends Friendly, innovative and supportive team environment Outstanding opportunity to grow and develop your careerDetail:Based in the Melbourne branch, APG is looking for a "hands on" positive, enthusiastic, and reliable Warehouse Team Leader. The role is responsible for motivating your team to achieve daily targets, maintaining high...


  • Clayton South, Victoria, Australia Leader Computers Full time

    Leader Computers is Australia's largest PC manufacturer and a Leading IT Distributor. Leader employs over 200 staff located around Australia, with head office being based in Adelaide.Due to sustained growth we are looking for an enthusiastic person to join our company as a Tecnician/Pc Assembly located at our Melbourne Warehouse. You need to be Fast, Fit and...

  • Team Leader

    1 week ago


    Narre Warren South, Victoria, Australia Pete's Support Full time

    Join Pete's SupportAre you ready to lead with passion, drive, and a whole lot of fun? We're looking for two exceptional individuals to join our vibrant team as Team Leaders at our SIL Disability Residence in Narre Warren South.Position: Team Leader (2 positions available)About Us:At Pete's Support, we believe in creating a supportive and uplifting...

  • Deputy Team Leader

    1 week ago


    Clayton South, Victoria, Australia Monash University Full time

    The OpportunityThe Institute of Railway Technology (IRT) is the premier track and vehicle research centre in Australia and it provides world-leading solutions in the areas of wheel-rail interface design, track design and maintenance as well as rollingstock assessments and modelling. IRT undertakes technology development, applied research and consulting...

  • Team Leader

    1 week ago


    Clayton South, Victoria, Australia Monash Health Full time

    Monash Health is a great place to work Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. To see first-hand what our colleagues think about working here, take a look at the following...

  • Team Leader

    1 week ago


    Clayton South, Victoria, Australia Monash Health Full time

    Monash Health is a great place to work Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. To see first-hand what our colleagues think about working here, take a look at the following...


  • Clayton South, Victoria, Australia Scorptec Full time

    At the moment, we have a Full-Time position from Monday to Friday (with occasional work on Saturdays) available in Clayton.As a Leader of the Technical Sales Support Team, we are looking for someone who can offer top-notch technical support to customers who are deciding on purchasing IT products and creating a customized PC.Assisting customers in resolving...


  • Narre Warren South, Victoria, Australia Pete's Support Full time

    About Us:Pete's Support is a leading provider of disability support services dedicated to enhancing the lives of individuals with disabilities. We are committed to fostering a supportive and inclusive environment where every individual can thrive and reach their full potential. As we continue to expand our team, we are seeking a passionate and experienced...


  • Clayton South, Victoria, Australia Monash University Full time

    The OpportunityAs a Libraries for Belonging Program Leader, you lead a team of Senior Library Services Officers who are responsible for supervising a team of seasonal and casual Library Experience Assistants. You collaborate with Frontline Services Coordinators in managing frontline services for Monash students, staff, Alumni, and visitors across six...


  • Clayton South, Victoria, Australia Care Choice Full time

    Lead, upskill and opportunity to take the next step in your career Impact the continued growth of CareChoice Exceptional benefits program, including access to your pay as you earn itAbout CareChoiceCareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and...


  • Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6572 Employment Type Full Time Ongoing, Part Time Ongoing Entity Monash Health Department Pharmacy Location Monash Medical Centre Clayton Position Summary Grade 4 Pharmacy Technician Team Leader (Classification TH14) Permanent full time role Play a key role in supporting the delivery of pharmacy services across MonashEmbark on a rewarding...


  • Clayton South, Victoria, Australia Metcash Full time

    About USMitre 10 is Australia's largest independent home improvement and hardware wholesaler, comprising an independent and local retail network of over 300 Mitre 10 and True Value Hardware stores.We reward and recognise performance and behaviours that support our goals and core values of: Supporting our customers and suppliers. Empowering our people to be...


  • Clayton South, Victoria, Australia Latrobe Community Health Service Full time

    Applications close Friday 18 August 202- Located in Clayton, Part-time, Permanent_ Join a notforprofit health care provider who is getting back to what matters- $ per hour At Latrobe Community Health Service you'll be part of a positive and passionate workplace. We're dedicated to providing you with career opportunities through work that is rewarding and...


  • Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6146 Employment Type Full Time Ongoing Entity Monash Health Department Information Technology Location Monash Medical Centre Clayton Position Summary Handson role requiring an experienced technician and people manager Become the key leader in the implementation of Level 2 IT support functions Fulltime Ongoing PositionAbout Monash...


  • Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6445 Employment Type Full Time Ongoing, Part Time Ongoing Entity Monash Health Department Pharmacy Location Monash Medical Centre Clayton Position Summary Grade 4 Pharmacy Technician Team Leader (Classification TH14) Permanent full time role Play a key role in supporting the delivery of pharmacy services across Monash HeEmbark on a rewarding...


  • Clayton South, Victoria, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Senior Rigging Team Leader to join Service Stream You will be in charge of a crew and responsible for the coordination of work sites, providing guidance and training to employees at lower levels and conducting higher duties where and when required. About the Role Nature of Position: ...


  • Clayton South, Victoria, Australia The Princeton Group Full time

    Love hospitality but don't want to work weekends?Want to be able to work in a venue where no 2 days are the same?As the restaurant and function team leader, you will be responsible for the efficient running of one of Monash University's most prestigious Monash Club. Managing multiple event spaces, including conference rooms, a private dining room, and an a...


  • Clayton South, Victoria, Australia DuluxGroup Full time

    About the roleWith a focus on the research and development of innovative new products; development of new technologies and coating solutions; and collaboration with all areas of the business on projects you will work in a talented and professional team to support the overall technical objectives of the Group.Responsibilities Leading and developing a team...


  • Clayton South, Victoria, Australia BlueScope Full time

    Job Description:Come and discover a career with us at Orrcon Steel at our Clayton South branch.- Full-time permanent role:- Monday to Friday - no weekend work: $27.59 hourly rate + super + profit share (annual bonus):- Wellness and safety programs including Employee Assistance Program (EAP):- Full PPE provided:- Onsite Physio:- We have two shifts...


  • Clayton South, Victoria, Australia William Adams Full time

    Our Sales Team at Clayton currently requires a motivated and driven Sales Support Assistant to join them on a full-time permanent basis. If you like to get your hands dirty, this role will provide you with the opportunity to get on Cat earthmoving machines and be out in the field with our customers.This is a rare chance to kick start a long-term career with...