Donor Services Coordinator

1 week ago

Sydney, New South Wales, Australia Australian Communities Foundation Full time
About the role


The Donor Services Coordinator reports to the Relationship Manager and supports the work of the Philanthropic Services and Finance and Operations teams.

This role is responsible for implementing strong and efficient back-end processes and delivering high-quality front-of-house servicing to the ACF community, as well as assisting with administrative tasks across the Foundation.


The role is responsible for various core business processes including the opening and closing of funds, detailed data entry and reporting, receipt and triage of enquiries, and support with office management and basic accounting tasks.


The Donor Services and Admin Coordinator has regular interaction with the Philanthropic Services and Finance and Operations teams, as well as the Office Manager.

Part-time (0.6 FTE negotiable). Melbourne-based (for the right applicant, we are open to other locations). Flexible/remote/hybrid working supported. Head office in East Melbourne.

About you:

  • Passionate about using your skills to make the world a better place. You understand that everyone can contribute to creating a fairer and more sustainable Australia and you are keen to play your part.
  • A fast learner and diligent driver of processes, you are passionate about supporting your team in a multitude of ways, as well as ensuring every engagement external stakeholders have with the organisation is seamless and positive.
  • You are a wellorganised and efficient administrator, understand systems and the importance of a strong administrative backbone to enable a healthy organisation. You also understand that it is important to get the details right.
  • You thrive on helping solve problems for internal and external stakeholders. You have strong interpersonal skills and you are confident engaging with donors, as well as individuals at all levels of authority within and outside of the organisation.
  • A real people person, you are committed to building strong, positive relationships with your team and those you work to support. You are aligned with ACF's values and bring a respectful, cando approach to your work.
if you are passionate about using your administration and customer service background to make a difference.

Applicants should be strongly aligned with ACF's values:
Inclusion, Agency, Courage, and Fairness.

A position description is attached.

Position Description :
Donor Services Coordinator - PD 2023

Our office is closed for the end-of-year break from Friday 23 December. We will respond to enquiries when we reopen on Monday 9 January. Interviews for the position will take place in late January to early February.

PBA3

Profession:
#Administration_and_Office_Support, #Client_Services, #Customer_Service, #Finance_and_Accounting, #Grants_and_Philanthropy

Sector:
#Foundations_Trusts_and_Philanthropy

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