Donor Care Coordinator

1 week ago


Sydney, New South Wales, Australia 4C Recruitment Full time

Posted

  • 11Apr2024
    Location

Sector

Salary
Annual

Work Type
Full Time

Reference

  • Children's charity close to city & close to public transport
  • Hybrid role, 3 days in the office
  • Fixed term contract 12 months
  • Great opportunity for proactive customer service professional to join this much loved charity. Working as part of a small team you will engage with all aspects of the community including suppliers, donors and partners.
  • Key Responsibilities:
  • Handle queries and enquiries over the phone
  • Build proactive donor relationships, ensure regular communication plan including preparation of Thank You letters.
  • Ensure accurate and well maintained database
  • Salesforce
  • Liaise with suppliers and couriers
  • Process donations and receipting
  • Support on ad hoc projects
  • Key criteria:
  • Proven track record of delivering excellent customer service
  • Enthusiastic relationship builder
  • Charity industry experience desirable though not essential


CRM skills essential
  • Salesforce
highly regarded

  • Able to commit to a 12 month fixed term contract
  • Excellent organisation, time management and attention to detail
  • Willing to take on new tasks and challenges as they arise
  • Great cause Great place to work Flexible hours Wonderful team


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