Donor Database Representative

1 week ago

Sydney, New South Wales, Australia Beaumont People Full time

Donor Database Representative – 12-month contract

  • Sydney CBD based | Hybrid work environment on offer.
  • Full-time, max. term 12-month contract.
  • Not-for-profit salary packaging, connect and create meaningful work within a leading charity.


About the organisation:
Australia for UNHCR enables Australians to contribute to global humanitarian relief work. UNHCR is often first in and last out during emergencies, providing crucial life-saving assistance and care to the people who need it.

Support comes in many different forms, such as donations to our emergency appeals, regular giving, community fundraising events, major gifts, and corporate partnerships. Australian gifts provide life-saving aid to civilians fleeing the frontlines of conflict. They also support longer-term projects in healthcare, education, and livelihoods. Nobody chooses to be a refugee, but we can all choose to stand with refugees in their time of need.

Role Responsibilities:
You will report to the Database Manager and collaborate closely alongside the Donor Care team to support Australia for UNHCR's fundraising goals, by processing all incoming data into the donor database in a timely and accurate manner.

The focus of the role will be on data processing tasks such as cleansing and importing data. You will also assist with recording single-gift donations and providing donor care when called upon to support the broader team.

  • Maintain and download recurring donations into the CRM Raiser's Edge.
  • Process donations into the database including agency face-to-face sign-ups, e-commerce, and online donations.
  • Troubleshoot errors whilst running tasks and escalate if required.
  • Liaise with donors via email, phone, or mail.
  • Complete ad-hoc data imports into the database.


Essential criteria:
The successful candidate will have an eye for detail, be passionate about processes and have strong problem-solving skills.

  • Experience in a similar data entry/administration role, using Raiser's Edge will be highly regarded; experience with similar CRMs such as Microsoft Dynamics and Salesforce will be considered as well.
  • Intermediate - advanced proficiency in Microsoft Office suite (Word, Excel, Outlook) with experience automating data processing using tools such as Excel and Access.
  • Excellent multitasking, time management and organisational skills.
  • Strong written/verbal communication skills and a collaborative working style; with the ability to troubleshoot autonomously when needed.
  • A positive, energetic, and empathetic nature with excellent customer service skills.


How to Apply

If this sounds like something that you would be interested in, please apply directly to the advertisement with your full resume.

There is no closing date for this role, all applications will be reviewed as they are received.

Beaumont People have been retained to recruit this position on behalf of Australia for UNHCR; if you have any inquiries, please direct them to Natalia Berdzenishvili at

At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.

  • Donor Database Representative

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Sydney CBD location - multiple transport options Fulltime | 12month contract hybrid working options available Connect and create meaningful work within a leading charityDonor Database Representative - 12 month contract Sydney CBD location multiple transport options Fulltime | 12month contract hybrid working options available Notforprofit salary packaging,...

  • Donor Care Representative

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Sydney CBD location - multiple transport options Fulltime | 6month contract hybrid working options available Connect and create meaningful work within a leading charityDonor Care Representative - 6 month contract Sydney CBD location multiple transport options Fulltime | 6month contract hybrid working options available Notforprofit salary packaging,...

  • Donor Care Representative

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Donor Care Representative Full-time permanent role | Sydney CBD based | Hybrid work environment on offer. Work with a passionate team, supportive manager | Fantastic training program on offer. Many benefits on offer; recently redesigned L&D program, additional gifted leave and NFP tax benefit. About our client Australia for UNHCR raises funds to support...

  • Donor Care Representative

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Are you passionate about making a difference and contributing to a cause that matters? Join one of our fabulous charity clients as a Donor Support Specialist for the next 4 months and become a vital part of their dynamic CBD-based organization dedicated to positive change. CBD location 4m contract Competitive hourly rate The chance to work with an...

  • Donor Relations and Administration Officer

    1 week ago

    Sydney, New South Wales, Australia Good Neighbours Full time

    Part-time: 3 days / 22.5hours per weekGenerous salary packaging availableA minimum 2 years of relevant working experienceSupportive and collaborative team environmentBe part of a Humanitarian Charity based in Sydney making a good change for the worldGood Neighbours is an international development NGO founded in 1991 for the purpose of reducing poverty in the...

  • Donor Care Coordinator

    1 week ago

    Sydney, New South Wales, Australia 4C Recruitment Full time

    Posted 11Apr2024LocationSectorSalaryAnnualWork TypeFull TimeReference Children's charity close to city & close to public transport Hybrid role, 3 days in the office Fixed term contract 12 months Great opportunity for proactive customer service professional to join this much loved charity. Working as part of a small team you will engage with all aspects of...

  • Administration Assistant

    1 week ago

    Sydney, New South Wales, Australia Talent Connect Australia Full time

    Permanent or Temp - Permanent opportunity North Sydney Location Fundraising / Donor Relations A dynamic and supportive working environment. Opportunities for professional development and growth. The chance to make a real difference in the lives of those impacted by the mission of the organisation.Seeking a highly motivated and customer-focused individual to...

  • Consumer Representative Fia Code Authority

    1 week ago

    Sydney, New South Wales, Australia Fundraising Institute Australia Full time

    About the roleFundraising Institute AustraliaFundraising Institute Australia (FIA) is seeking to appoint a new consumer representative to the FIA Code Authority. FIA is the peak industry body for professional charitable fundraising in Australia. We are the leading provider of fundraising education and training in Australia, and we champion and facilitate...

  • Customer Service Administrator

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Customer Service Administrator Fulltime permanent role, Sydney CBD office NFP salary packaging and hybrid work environment some of many benefits on offerAbout the role:As a Customer Service Administrator, you will work as part of a friendly, and passionate team for a highly regarded charity - providing excellence in every interaction with donors.Your team is...

  • Customer Success Coordinator

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Customer Success Coordinator Fulltime permanent role, Smithfield parking onsite NFP salary packaging and hybrid work environment some of many benefits on offerAbout the role:As the Customer Success Coordinator, you will work as part of a friendly, and passionate team - providing excellence in every interaction with donors and members.Your team is responsible...

  • Donations & Database Coordinator - Regular Giving

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Full time - 18-month contract role | located in Sydney CBD (2000) Extra leave between Christmas and New Years and an incredibly supportive culture Fantastic opportunity to find meaningful work in the NFP sectorDonations and Database Regular Giving Coordinator | 18-month contract Fulltime 18month contract role | located in Sydney CBD close to multiple...

  • Philanthropy Coordinator

    1 week ago

    Sydney, New South Wales, Australia The Garvan Institute of Medical Research Full time

    The Garvan Research Foundation's income has grown from a fundraising base of $110,000 in its first year to more than $48 million in approximately half of the Institute's total income. The remarkable success of the Foundation's activities is having a catalytic impact on our researchers' ability to make scientific contributions that will lead to earlier...

  • Database Administrator

    1 week ago

    Sydney, New South Wales, Australia Recruitment Alternative Full time

    Work with a passionate family friendly team based in Minto:Part time role with flexible hours:- Opportunity for the role to expand to full time:Company with high values and ethicsAbout the RoleOur client is a specialist commercial catering equipment distributor who represents European industrial commercial cooking equipment to the foodservice industry...

  • Philanthropy Coordinator

    1 week ago

    Sydney, New South Wales, Australia School for Life Foundation Full time

    About the roleThe Philanthropy Coordinator will bring passion, drive and a genuine "can-do" attitude with exceptional interpersonal and organisational skills.You'll be expected to coordinate the individual and corporate relationships from end-to-end, from identifying new supporters and taking them on the supporter journey, to coordinating major donor events...

  • Fundraising Mangaer

    1 week ago

    Sydney, New South Wales, Australia Frontline Recruitment Full time

    A prestigious educational institution with a strong commitment to providing exceptional learning experiences, is seeking a talented and passionate individual to join the team as a Fundraising Manager. As the Fundraising Manager, you will play a pivotal role in developing and implementing school community and old girl engagement plans, as well as fundraising...

  • Fundraising Manager

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Be supported by a CEO who has a wealth of knowledge across fundraising Hybrid work environment, flexibility to work fulltime or parttime Milsons Point location, close to train station and with surrounding parkingFantastic career opportunity to elevate your fundraising experience. Be supported by a CEO who has a wealth of knowledge across fundraising to shape...

  • Internal Sales Database Administrator

    1 week ago

    Sydney, New South Wales, Australia Recruitment Alternative Full time

    Work with a passionate family friendly team based in Minto:Part time role with flexible days & hours:- Opportunity for the role to expand to full time:Company with high values and ethicsAbout the RoleOur client is a specialist commercial catering equipment distributor who represents European industrial commercial cooking equipment to the foodservice industry...

  • Regional Development Manager

    1 week ago

    Sydney, New South Wales, Australia Coptic Orphans Full time

    **Regional Development ManagerPurpose of the JobThe Regional Development Manager is one of the first and most important points of contact for Coptic Orphans' stakeholders. S/he will focus on implementing the organization's fundraising and donor cultivation plans. S/he will utilize the organizations CRM resources to monitor the organizations donation data and...

  • Sales Representative

    1 week ago

    Sydney, New South Wales, Australia BiomeBank Full time

    About BiomeBankBiomeBank is a leading microbial therapeutics company providing the world's first approved donor derived microbial therapeutic product. In addition, BiomeBank is pioneering the development of defined microbial therapies. With a TGA accredited GMP production facility and research and development laboratory established in Thebarton, South...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    We are working with a wonderful not-for-profit based in the Sydney CBD and they are looking for a Customer Service/Donor Services Officer for a temp to perm opportunity.A Donor Services Officer is the front-line service for a charity's incredible supporters and donors. Your role will be to advise callers about the impact that your charity is making and to...