Workshop Coordinator
1 week ago
Job Description:
Position Summary
The role is responsible for initiation, implementation and delivery of workshop strategies including (but not limited to) running an efficient and safe workshop to ensure optimum productivity and customer satisfaction.
Day to day coordination of service operations, supervision of the service team and working alongside your team to get the job done.
Responsibilities:
Jobs in Workshop- Organise work instructions, drawing folders, print and provide correct documentation to fitters- First point of call- Service calendar- Parts required- Supplier communication and parts availability- Fitment of parts
Safety Management- Oversee and approve- Take 5- JSA- Lift plan- Hot work permits
Jobs on Customer Sites- Communicate job scope to fitter- Organise tooling & parts required for job
Parts Department/stores/purchasing- Chase any parts outstanding with purchasing/spare parts personnel
Work Health & Safety- Attending HSE Committee meetings when available and carry out assigned agenda items
Service Administration- Raise and receipt Purchase Orders- Manage workshop consumables- Maintain records of service team training and qualifications- Management of Damstra and other site inductions- Administration of travel for flights and accommodation arrangements for service team- Opening work orders- Entering timesheets into Pronto- Ensure job costings and fitter expenses are included in the jobs- Reporting of final job costs- Liaise with customers for confirmation of job completion and approval to invoice- Invoice customer through the use of Pronto- Revenue Recognition compliance- Electronic filing of all service-related information and documents- Filing of all workshop compliance documentation- Follow the Terex values and policies, including those regarding safety, and participate in training/performance review processes- Other related duties as required
Qualifications:
- A minimum of three years in a similar role, preferably within the extractive materials industry
- Welldeveloped interpersonal skills with the ability to deal with people at all levels, e.g. work colleagues, customers and service providers.
- The ability to work under mínimal supervision and be a team player, interacting with coworkers in a pleasant, cooperative and professional manner
- Welldeveloped organisational skills with the ability to handle the administrative component of this role
- A high level of verbal and written communication skills
- Welldeveloped computer skills including proficiency in Excel & Word, as well as software products. Experience in Pronto is desirable.
- The ability to prepare technical documentation
- Respect confidentiality
About Us:
Our products are manufactured in North America, Europe, Australia and Asia and sold worldwide.
We engage with customers through all stages of the product life cycle, from initial specification and financing to parts and service support.
We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement.
It's an exciting time to be part of the expanding manufacturing sector - come join usIf you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
Terex Overview:
At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture.
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.
While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join usAdditional Information:
We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated.
As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
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