Service Coordinator

1 week ago

Dandenong, Australia Danfoss Full time

Requisition ID: 34951- Job Location(s): Dandenong South, AUDanfoss is seeking an enthusiastic Service Coordinator to handle all service request enquiries, process all service requests, allocate service engineers as well as manage spare parts, customer quotations, billing and time tracking for the internal or external service teams.

**Responsibilities**:
Responsibilities for this position include but are not limited to the following.
- Book in and coordinate onsite service requests and workshop repairs.
- Arrange stock for onsite, workshop & cross border repairs (Globally) and arrange cross-border service requests
- Handle all warranty & goodwill service requests.
- Create the quote for the customer, invoice the customer and authorize payment to the service partner company
- Managing the service stock & stock transaction at levels and the dispatching out of customer orders/service stock
- Create a suitable service report for the customer, based on the service engineer report and in collaboration with the internal service team.
- Maintain good relationships with service partner networks and with both internal & external customers.
- Identify service gaps, unmet needs and areas for continuous improvement, in consultation with the service/engineering manager to develop a plan of action.

**Background & Skills**:

- Minimum 5 years’ Service administration/Coordination position within a manufacturing/ engineering organisation
- Strong customer focus
- Professional phone manner
- Ability to build a strong rapport with customers
- Experience using SAP and Salesforce
- Basic understanding of the supply chain process
- Strong problem-solving and time-management skills
- Flexible and can deal with change

**Employee Benefits**:
We are excited to offer you the following benefits with your employment:

- Annual incentive bonus
- Paid parental and partner leave
- Access to wellness program
- Access to Employee Assistance Program
- Employee Recognition Awards

**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

  • Service Coordinator

    3 weeks ago

    Dandenong, Australia Bolton Clarke Full time

    Permanent full time | Monday to Friday | Hybrid role - Based in Dandenong South - Competitive salary + super + $18,550 salary packaging The Service Coordinator will provide service coordination for care recipients receiving Bolton Clarke Home Care Packages funded by the Commonwealth Government, Department of Human Services. **What are the Home Care...

  • Service Coordinator

    2 weeks ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 2781Position Title: Aftermarket Service Coordinator - Central Team Organisation/ Division: Service Functional Area: Service Work Location: All locations Reports To: Aftermarket Business Dev.Mgr. Date: January 2021 ***: Liaise with customers to facilitate the timely and efficient provision of products...

  • Service Coordinator

    1 week ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 6670**Aftermarket Service Coordinator** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...

  • Field Service Coordinator

    1 week ago

    Dandenong, Australia Hitachi Construction Machinery Full time

    **About the Opportunity** An exciting opportunity awaits an experienced and motivated individual to join the Victorian service team in the position of Field Service Coordinator. The role will have you organising the day to day Field Service activities, planning work fronts efficiently and effectively to deliver Hitachi’s promise of Total Customer...

  • Service Coordinator

    2 weeks ago

    Dandenong, Australia Hitachi Construction Machinery Full time

    Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including construction, agriculture, quarry, forestry and mining with leading OEM equipment and dedicated after sales support. **The Opportunity** With strong growth...

  • Service Coordinator

    2 weeks ago

    Dandenong, Australia Hitachi Full time

    Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including construction, agriculture, quarry, forestry and mining with leading OEM equipment and dedicated after sales support. **The Opportunity** With strong growth...

  • Field Service Coordinator

    4 weeks ago

    Dandenong, Australia Superior People Recruitment Full time

    Main duties: - Making outbound calls to existing and potential customers arranging service orders. - Maximising planning to ensure we the best efficiency from the technicians. - Coordinating the workloads of the service technicians. - Liaise with customers and clients. - Provide quotations and follow up. - Ensure the technicians are meeting their workplace...

  • Traffic Operations Coordinator

    5 days ago

    City of Greater Dandenong, Australia Service Stream Full time

    Job DetailsThis role is an exciting opportunity for a skilled traffic operations coordinator to join our team at Service Stream. The successful candidate will have previous experience in traffic management and possess relevant qualifications, including a current driver's license and traffic management tickets.About the RoleAs a Traffic Operations...

  • Disability Services Coordinator

    6 days ago

    Dandenong, Victoria, Australia MedHealth Group Full time

    Job SummaryWe are seeking a highly motivated Disability Services Coordinator to join our team. As a Behaviour Support Practitioner, you will be responsible for delivering high-quality services to individuals with complex support needs.Your Key ResponsibilitiesAssist NDIS participants in identifying their needs through assessment and person-centred...

  • Equipment Service Coordinator

    2 weeks ago

    Dandenong, Australia Kennards Hire Full time

    **Equipment Service Coordinator - Permanent** **Site Services Melbourne** - ** Largest family-owned equipment hire company in ANZ and still growing**: - ** Culture is our secret sauce-we care about our team mates & customers like family**: - ** Ongoing training & career development-no experience needed-street parking available**: - ** $74,388 salary...

  • Electrical Operations Coordinator

    5 days ago

    City of Greater Dandenong, Australia Service Stream Full time

    About the Job: Service Stream's Utilities division is currently seeking an Electrical Supervisor to join our growing company based in Dandenong South.Responsibilities:Team Development: Lead, develop, and provide day-to-day technical support to the electrical team.Project Support: Collaborate with the Mechanical Supervisor to coordinate activities across...

  • Customer Service Coordinator

    4 weeks ago

    Dandenong, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Support Coordinator

    2 weeks ago

    Dandenong, Australia The Bridge Employment Full time

    Support Coordinator - Fixed Term Part Time Dandenong Based Are you looking for a rewarding career in a growing industry? Do you enjoy assisting people with disabilities to plan and connect with services? Do you share our values of Integrity, Connectedness, Individuality and Courage? As a Support Coordinator at The Bridge, you will assist participants to...

  • Customer Service Coordinator

    2 weeks ago

    Dandenong, Australia Coates Hire Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Care Coordinator

    2 weeks ago

    Dandenong, Australia Superior People Recruitment Full time

    Our client specialises in 24-hour disability programs for individuals with multiple and complex needs, and are a trusted and registered service provider with the NDIA, and are now seeking a Care Coordinator. As a Care Coordinator, you will be responsible for establishing and maintaining rosters and scheduling processes to meet the needs of Participants. A...

  • Care Coordinator

    4 weeks ago

    Dandenong, Australia Superior People Recruitment Full time

    Our client specialises in 24-hour disability programs for individuals with multiple and complex needs, and are a trusted and registered service provider with the NDIA, and are now seeking a Care Coordinator. As a Care Coordinator, you will be responsible for establishing and maintaining rosters and scheduling processes to meet the needs of Participants. A...

  • Coordinator

    3 weeks ago

    Dandenong, Australia Officeworks Full time

    **Title**:Coordinator**: - Location: Dandenong South, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With...

  • Field Service Controller

    2 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role**: We are seeking a permanent, full-time Field Service Controller to join our fantastic team based at our Melbourne Branch in Dandenong South. Reporting to the Branch Service Manager, this key operational role is responsible for efficiently allocating and schedulding tasks (including breakdowns, scheduled maintenance, other repairs) to our...

  • Community Engagement Coordinator

    1 week ago

    Dandenong, Australia Each Full time

    **Who we are** Our vision is for a healthy and inclusive community. Founded on the vision that everyone is entitled to good health, EACH is one of the nation’s leading health and community service providers, offering a broad range of services for over 40 years. EACH services include Community Health, Mental Health, NDIS, Counselling, Support for Older...

  • Ndis Support Coordination Manager

    3 weeks ago

    Dandenong, Australia 9D Care Full time

    **About Us**: Are you looking to lead and make a significant impact within a growing NDIS-registered provider? At 9D Care, we are committed to delivering top-notch support services to individuals with disabilities. We are currently seeking a dedicated NDIS Support Coordination Team Leader who is passionate about creating positive change and helping...