Service Delivery Support Officer Contract
2 weeks ago
- month contract – July 1st start
- $60 – $85 per hour (inc-Super) – market estimate / negotiable
- NV1 Security Clearance Mandatory
- Barton Address, Canberra
Our client, a Federal Government organisation, who provide clear and persuasive advice to the government on how it might best tackle the significant issues facing Australia, are Seeking the experience of a Service Delivery Support Officer for a month contract based in Canberra (Barton).
Duties of the Service Delivery Support Officer
- Assist with the management and improvement of Information Technology Infrastructure Library (ITIL) processes within the Service Delivery teams.
- Drive Continuous Improvement, promote best practice, build strong partnerships, and facilitate timely communication.
- Contribute to the development of team objectives for short term tasks and strategic planning for longer-term initiatives.
- Perform research and analysis to make decisions that involve complex or escalated issues, longer-term planning and liaison with other sections on policy, project or operational issues.
- Provide education to both internal and external IT teams regarding agreed and published service management processes.
- Provide regular reporting and statistics to management as required.
Skills and Experience Required
- Knowledge of the Information Technology Infrastructure Library (ITIL) practices.
- Exposure to IT Service Management (ITSM) principles, methodologies and procedures.
- A service management attitude, with commitment to quality standards and continuous improvement.
- Analytical skills and a structured, methodical approach.
- Evidence of the ability to manage complex issues with IT services.
- Experience working in an IT operational environment.
- Strong communication, interpersonal and team skills.
How to Apply
Please forward your resume to Ben Cousins at Recruitment Hive by clicking the Apply button, or email your resume to info @ citing Job ID: BC9414. Alternatively you may call Ben on Applications close 27/5/2024.
-
ITSM Service Delivery Support Officer
2 weeks ago
Canberra, ACT, Australia Ignite Recruitment Full timeI'm working with a Federal Government department to find an ITSM Service Delivery Support Officer.This is an initial contract until June 2025 with long term extension options. This position is based in ACT.As the Service Delivery Support Officer you will be supporting the ongoing delivery of core ITSM processes, including but not limited to Incident,...
-
ICT Service Delivery Support Officer
2 weeks ago
Canberra, ACT, Australia Compas Pty Ltd Full timeCanberra based role offering flexible working conditionsLong term contracting opportunity with extensions until July 2027Federal Government contracting opportunity - Must have at least Negative Vetting 1We are recruiting a ICT Service Delivery Support Officer on behalf of a Federal Government Department that provides support to the Prime Minister, the...
-
Service Delivery Support Officer
2 weeks ago
Canberra, ACT, Australia face2face Recruitment Full timeClosing Date:21 February 2023, 9:00 AMface2face reference:580856**Location:CanberraHours:full-timeContract length:Until 30 June possible extensions until June 2025, pending approvalEntry requirements:Australian Citizen + Baseline or the ability to obtainPay range:$ p/h inc superAbout the role:The IT Service Management (ITSM) team are responsible for ensuring...
-
Operations / Service Delivery Officers - Mailbox
2 weeks ago
Canberra, ACT, Australia HiTech Personnel Full timeReference #: JF/NL0659Title: Operations / Service Delivery Officers – Mailbox Management, Service Requests Federal GovernmentCategory: ICTLocation: ACTWork Type: ContractRemuneration:- $NegTerm: 11 Months + EXTDescription:- Critical Federal Government Department with essential projects:Long Term Role, Initial 11 Month Contract + Possibility of Extension:-...
-
ICT Service Delivery Support Officer
2 weeks ago
Canberra, ACT, Australia face2face Recruitment Full time*Closing Date: 24 May 2024, 5:00 PMface2face reference: Location: Canberra, ACT Hours: Full-timeContract length: 12 Months Contract + Up to 30 June 2027 (Pending approval)Entry requirements: Australian Citizenship + Must have Negative Vetting 1Pay range: $75.00 to $85.0 Hourly, inc superAbout the role: The IT Service Management (ITSM) team are responsible...
-
Service Delivery Support Officer
2 weeks ago
Canberra, ACT, Australia Ignite Specialist Recruitment Services Full timeInitially until 30th June with extension until June 202- Baseline Clearance or ability to gain Baseline Clearance ACTAbout:***As the ICT Service Delivery Support Officer, you will be reporting to the ITSM Manager and supporting the ongoing delivery of core ITSM processes, including but not limited to Incident, Problem, Change and Knowledge Management. There...
-
Aps 4 Service Delivery Officer
2 weeks ago
Canberra, ACT, Australia First Grade Recruitment Full timeAPS 4 Service Delivery Officer (Multiple Roles)Location: Canberra, ACTContract length: 4-5 Month Contracts with an extension optionHourly Rate: $45.39 p/h + SuperOur client is currently increasing their collaborations with government and non-government organisations to assist their ability improve the wellbeing of individuals and families in Australian...
-
Service Delivery Business Support Officer
2 weeks ago
Canberra, ACT, Australia ACT Government Full timeWe are looking for a team player who values and respects others' contributions to the workplace and in turn contributes knowledge and skills for the greater good. You will be a process driven Officer with strong communication skills including the ability to liaise and negotiate effectively with a broad range of stakeholders.Under limited direction, broadly...
-
Procurement and Contracts Officer
2 weeks ago
Canberra, ACT, Australia Northbridge Recruitment Full timeUnder the direction of the Assistant Director, Event Procurement and Contracts- $54.41/Hour + Super Combination, 23 days in office and remainder WFHJob Title: Procurement and Contracts OfficerEconomic Development - Events ACTStart Date: ASAP - Pending cleared Police CheckEnd Date: 31/03/202- possibility of extensionLocation: 220 London Circuit, Canberra City...
-
Project Officers, Delivery and Support Branch
2 weeks ago
Canberra, ACT, Australia Australian Electoral Commission Full timeAgency PurposeThe Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.The AEC's...
-
Service Delivery Lead
2 weeks ago
Canberra, ACT, Australia Peoplebank Full timeLocation: Canberra Job Type: Contract Posted:about 8 hours agoContact: Maria Lastierre Discipline:General IT Reference: Our Federal Government Client is looking for a highly effective Service Delivery Lead.This role requires a passionate, adaptable individual who is adept at building great working relationships with different stakeholders whilst getting...
-
Service Delivery Manager
2 weeks ago
Canberra, ACT, Australia Datacom Full timeOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (Your Why)As Service Delivery Manager you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to...
-
Procurement and Contracts Officer
2 weeks ago
Canberra, ACT, Australia ACT Government Full timeDetails : The Procurement and Contracts Officer role works within Directorate to support business units meet their obligations under the Government Procurement Act 2001 (ACT), Government Procurement Regulations 2007 (ACT) and relevant policies and procedures. The ideal candidate for the role will have experience in procurement in a government context and...
-
Technical Service Delivery Manager
2 weeks ago
Canberra, ACT, Australia Candidate Connections Full time12 Month contract with potential to extend Canberra and Sydney Offices Government Department role requiring NV1 AGSVA security clearanceContract Start date: Wednesday, 01 May 2024Contract Length:12 month contractEligible for extension: yes (maximum 2 years with potential for permanent)Office Location: Canberra & SydneySecurity Clearance:Eligible to obtain...
-
IT Service Delivery Manager
2 weeks ago
Canberra, ACT, Australia KBR Full timeTitle:IT Service Delivery Manager (SATCOM)Your KBR future - delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR...
-
Procurement and Contract Officer
2 weeks ago
Canberra, ACT, Australia Indigeco Full timeStart Date: ASAP - Pending cleared Police CheckEnd Date: 30-Jun-24 (possibility of extension) WFH/Onsite Requirements: Hybrid working environment, providing employees with the opportunity to split their working hours between home and office. To foster an environment of collaboration, information sharing and building connections, we ask that staff commit to...
-
Aps4 Service Delivery Officers
2 weeks ago
Canberra, ACT, Australia SOS Recruitment Australia Full timeWeb Ref: 17759Contract until 28/07/2023 | Canberra Location | $45.39 Per Hour plus 10.5% Superannuation | Multiple Positions AvailableOVERVIEWOur Federal Government client is currently seeking multiple experienced Service Delivery Officers to join their team at the APS4 level. Within this role you will provide a range of administrative duties and support to...
-
Contracts Governance Officer
2 weeks ago
Canberra, ACT, Australia CSIRO Full timeAcknowledgement of Country:CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliationThe Opportunity:- Supportive, rewarding, inclusive and...
-
IT Service Delivery Manager
2 weeks ago
Canberra, ACT, Australia KBR Full timeTitle: IT Service Delivery Manager (SATCOM) Your KBR future – delivering solutions and changing the world About KBR: We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world. KBR delivers science, technology and engineering solutions to governments and companies...
-
Aps3 Service Support Officer
2 weeks ago
Canberra, ACT, Australia SOS Recruitment Full time12 Month Contract with Possible Extension | Brisbane Locations | $39.00 to $45.00 per hour plus 11% superannuationOVERVIEWOur Federal Government client is currently seeking an experienced Service Support Officer to join their team at the APS3 level. Within this role you will provide front line customer service both in person (at front reception) and via...