Service Delivery Lead
1 week ago
Location:
- Canberra
- Job Type:
- Contract
- Posted:
about 8 hours ago
- Contact:
Maria Lastierre
- Discipline:
- General IT
- Reference:
Service Delivery Lead.
This role requires a passionate, adaptable individual who is adept at building great working relationships with different stakeholders whilst getting multiple projects over the line.
The Service Delivery Lead will work with multi-disciplinary teams consisting of over 120 digital and technology professionals delivering fit for purpose and innovative solutions that contribute to the wider modernisation of export systems that enable the digital services.
The individual filling this role will be responsible for the success of software and product delivery, sustainment, focusing on client relationship, program delivery, resourcing, reporting and overall program health.
Essential criteria
- Leads, manages and coordinates with a highlevel of professional expertise and fostering an environment of building capability. Uses own expertise to deliver both high level and detailed outcomes and/or leveraging others to ensure delivery as required. Proven record of selfresilience in the face of adversity or uncertainty and with proven success architecting program transformation.
- Strong people leadership skills, including an ability to develop high performing teams that work collaboratively with peers, influence change and drive customer value. Contributes at both an operational and strategic level to the program.
- Demonstrated experience in leading and managing technology vendor partners, including product strategy and roadmapping, release management, upgrades, and ongoing support.
Desirable criteria
- Demonstrated ability to work within the Australian Public Service framework.
initial 12-Month contract with a possible 6-Month extension option.
It is the Client's preference is for the services to be provided on-site at their Canberra office location, however in office and working from home arrangements can be discussed.
The closing date for this role is onWednesday, 15 November, 2023.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._
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