Current jobs related to End User Services Technician - Sydney, New South Wales - Apptio
-
End User Services Engineer
1 week ago
Sydney, New South Wales, Australia Bluebayinvest Full timeJob SummaryWe are seeking a skilled End User Services Engineer to join our team in Sydney. As a member of our End User Services team, you will provide support to business users in Sydney, Melbourne, and Tokyo.Key ResponsibilitiesManage and resolve requests/support ticketsProvide 1st/2nd level support on IT requests/incidentsUser Account provisioning & access...
-
End User Services Engineer
1 week ago
Sydney, New South Wales, Australia Bluebayinvest Full timeAbout the RoleWe are seeking a highly skilled End User Services Engineer to join our team in Sydney. As a member of our End User Services team, you will provide support to business users in Sydney, Melbourne, and Tokyo.Key ResponsibilitiesManage and resolve requests/support ticketsProvide 1st/2nd level support on IT requests/incidentsUser Account...
-
End User Services Specialist
5 days ago
Sydney, New South Wales, Australia Bluebayinvest Full timeEnd User Services EngineerJob SummaryWe are seeking a skilled End User Services Engineer to join our team in Sydney. As a member of our End User Services team, you will provide support to business users in Sydney, Melbourne, and Tokyo, delivering a robust, stable, and highly available environment to enable business productivity, growth, and reduce risk.Key...
-
End User Services Engineer
1 week ago
Sydney, New South Wales, Australia Bluebayinvest Full timeAbout the RoleWe are seeking a highly skilled End User Services Engineer to join our team in Sydney. As a key member of our End User Services team, you will provide technical support to business users in Sydney, Melbourne, and Tokyo.Key ResponsibilitiesManage and resolve requests/support ticketsProvide 1st/2nd level support on IT requests/incidentsUser...
-
End User Services Specialist
1 week ago
Sydney, New South Wales, Australia eFinancialCareers Ltd. Full timeJob SummaryWe are seeking a skilled End User Services Engineer to join our team in Sydney. As a member of our End User Services team, you will provide support to business users in Sydney, Melbourne, and Tokyo, delivering a robust, stable, and highly available environment to the Capital Markets businesses to enable business productivity, growth, and reduce...
-
End User Services Specialist
2 days ago
Sydney, New South Wales, Australia Royal Bank of Canada> Full timeJob SummaryWe are seeking a skilled End User Services Engineer to join our team in Sydney. As a member of our End User Services team, you will provide support to business users in Sydney, Melbourne, and Tokyo. Your primary responsibility will be to deliver a robust, stable, and highly available environment to the Capital Markets businesses to enable business...
-
End User Services Specialist
1 week ago
Sydney, New South Wales, Australia Royal Bank of Canada> Full timeJob SummaryWe are seeking a skilled End User Services Engineer to join our team in Sydney. As a member of our End User Services team, you will provide support to business users in Sydney, Melbourne, and Tokyo, delivering a robust, stable, and highly available environment to the Capital Markets businesses to enable business productivity, growth, and reduce...
-
End User Services Specialist
2 days ago
Sydney, New South Wales, Australia Royal Bank of Canada> Full timeJob SummaryWe are seeking a skilled End User Services Engineer to join our team in Sydney. As a member of our End User Services team, you will provide support to business users in Sydney, Melbourne, and Tokyo. Your primary responsibility will be to deliver a robust, stable, and highly available environment to the Capital Markets businesses to enable business...
-
End User Services Specialist
2 weeks ago
Sydney, New South Wales, Australia Royal Bank of Canada> Full timeJob SummaryWe are seeking a highly skilled and experienced End User Services Specialist to join our team at the Royal Bank of Canada. As a member of our team, you will provide technical support to our business users in Sydney, Melbourne, and Tokyo, ensuring a robust, stable, and highly available environment that enables business productivity, growth, and...
-
End User Services Specialist
6 days ago
Sydney, New South Wales, Australia RBC Full timeJob SummaryWe are seeking a skilled End User Services Engineer to join our team in Sydney. As a member of our End User Services team, you will provide support to business users in Sydney, Melbourne, and Tokyo, delivering a robust, stable, and highly available environment to the Capital Markets businesses to enable business productivity, growth, and reduce...
-
End User Services Specialist
2 weeks ago
Sydney, New South Wales, Australia Royal Bank of Canada> Full timeJob SummaryWe are seeking a highly skilled and experienced End User Services Specialist to join our team at the Royal Bank of Canada. As a member of our team, you will provide technical support to our business users in Sydney, Melbourne, and Tokyo, ensuring a robust, stable, and highly available environment that enables business productivity, growth, and...
-
End User Services Specialist
2 weeks ago
Sydney, New South Wales, Australia Bluebayinvest Full timeJob SummaryWe are seeking a highly skilled End User Services Specialist to join our team at Bluebayinvest. As a key member of our technical support team, you will be responsible for providing exceptional support to our business users, ensuring a seamless and efficient experience.Key ResponsibilitiesManage and resolve technical requests and incidents in a...
-
End User Services Engineer
2 weeks ago
Sydney, New South Wales, Australia Bluebayinvest Full timeAbout the RoleWe are seeking a highly skilled and experienced End User Services Engineer to join our team at Bluebayinvest. As a key member of our IT department, you will be responsible for providing technical support and services to our business users.Key ResponsibilitiesManage and resolve technical requests and incidents in a timely and efficient...
-
End User Services Specialist
2 weeks ago
Sydney, New South Wales, Australia Datacom Full timeAbout UsAt Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to create a positive impact in people's lives, leveraging technology to foster innovation and growth.Position OverviewWe are excited to announce a new opportunity within our Sydney team for a Desktop Support Engineer. In this role, you will be pivotal...
-
End User Services Specialist
2 weeks ago
Sydney, New South Wales, Australia Datacom Full timeOur PurposeAt Datacom, we collaborate with various organizations and communities throughout Australia and New Zealand to positively impact lives and empower businesses to harness technology for innovation and growth.About the PositionWe are excited to announce a newly established position in the Sydney region due to our team's ongoing expansion. As a Desktop...
-
End User Services Specialist
2 weeks ago
Sydney, New South Wales, Australia Datacom Full timeAbout UsAt Datacom, we collaborate with various organizations and communities throughout Australia and New Zealand to create a positive impact in people's lives, harnessing technology to foster innovation and growth.Position OverviewWe are excited to announce a new opportunity in the Sydney region for a Desktop Support Engineer. In this role, you will be...
-
End User Computing Specialist
2 weeks ago
Sydney, New South Wales, Australia InfraBuild Full timeAbout the RoleThe End User Computing Specialist will provide high-level technical expertise across a range of desktop technologies, collaborating with InfraBuild's vendor partners to ensure seamless escalations.This role will ensure the delivery of a positive end-user experience through the provision of quality and timely Level 2 IT support, adhering to...
-
End User Computing Specialist
6 days ago
Sydney, New South Wales, Australia InfraBuild Full timeAbout the RoleThe End User Computing Engineer will provide high-level technical expertise across a range of desktop technologies, collaborating with InfraBuild's vendor partners to ensure seamless escalations.This 12-month fixed-term maternity cover role involves occasional ad-hoc travel as required.Key ResponsibilitiesProvide Level 2 IT support and serve as...
-
End User Computing Specialist
1 week ago
Sydney, New South Wales, Australia InfraBuild Full timeAbout the RoleThe End User Computing Engineer will provide high-level technical expertise across a range of desktop technologies, collaborating with InfraBuild's vendor partners to ensure seamless escalations.This 12-month fixed-term maternity cover role involves occasional ad-hoc travel as required.Key ResponsibilitiesProvide Level 2 IT support and serve as...
-
End User Computing Specialist
4 days ago
Sydney, New South Wales, Australia GFG Alliance Full timeAbout the RoleThe End User Computing Engineer will provide high-level technical expertise across a range of desktop technologies, collaborating with InfraBuild's vendor partners for effective escalations as needed.This role ensures a positive end-user experience through the provision of quality and timely Level 2 IT support, adhering to operational...
End User Services Technician
3 months ago
Overview:
You:
Us:
The IT End User Services team is a focused group with a global responsibility in a fast paced and dynamic Technology Business Management organization.
The End User Services team is focused on all areas end user service delivery, tightly integrated with all other parts of IT and the wider organization to deliver first class support services.
Responsibilities:
- Provide excellent customer service at all levels of the organization, including executive leadership
- Resolve Tier 2 incidents and service requests
- Work efficiently and effectively in a fastpaced environment with deadlines
- Train new hires, departments, and groups on core Apptio IT services and new service offerings
- Utilize Configuration Management tools (Intune, Jamf Pro) to manage end user computing environment
- New hire provisioning and onboarding, primarily within the APAC region
- Create Knowledge Base articles (KB) by investigating and documenting incident root cause and resolution
- Provide local/remote support and troubleshooting across all geolocations (APAC, US, EMEA)
- Act in a smarthands capacity when needed by crossfunctional teammates and peers
- Possess fundamental knowledge and basic understanding of network services and administration
Qualifications:
Basic
Qualifications:
- 3 years supporting inoffice, remote, and executive level personnel
- 3 years supporting PC hardware with Windows 10 OS in a Windows Server Enterprise domain
- 3 years working within Azure and onprem Active Directory environments
- 3 years supporting Audio/Visual technologies such as Zoom, poly, Teams
- Experience supporting the M365 (O365) suite
- 1 year working with Mac OS and Apple hardware in an enterprise environment
- Fluency in native language and English for verbal and written communications
- Ability to work both inoffice and remote as needed
Preferred Qualifications:
- Customerfirst attitude
- ITIL v3/ITIL 4 knowledge
- Experience with Jamf Pro (Apple) and Intune (Windows) management tools
- Experience working within ServiceNow
- Previous support of a global workforce
- Sound decisionmaking and prioritization capabilities
The Company
As an organization, Apptio has an established culture; it is open, transparent, and very customer focused.
Leaders in the organization consistently showcase the following key attributes and look to build teams that embrace these qualities every day:
- Growth Mindset
- Dealing with ambiguity and change
- Take ownership and has accountability
- Customerfocused
- Foster an inclusive environment
complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Apptio, Inc.provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable US federal, state, and local laws.
Apptio Inc. is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary.LI-CB1
